ABOUT HCW:

From warm, friendly customer service in our hotels, to stunning modern spaces for corporate events and group celebrations, we strive to create incredible experiences every step of the way. We are a relationship-driven organization who prides itself on creating and fostering those relationships with our employees, guests, vendors and community. With 12 current hotels in four states (and more in the pipeline), the growth opportunities to elevate your career to new heights are limitless.

JOB SUMMARY:

The Assistant General Manager works closely alongside our General Manager to create great experiences for our guests and an engaging workplace for employees. They are instrumental in the oversight and success of each hotel department.

JOB DUTIES & FUNCTIONS:

• Work hand in hand with General Manager to ensure property exceeds guest satisfaction expectations and operating departments in an effective and profitable manner
• Create a friendly, attentive, courteous, and service oriented environment for guests and employees alike
• Ensure effective and profitable hotel operations across all departments
• Gain a strong understanding of all department operations with the support of training materials and property leaders
• Participate in revenue generating efforts (weekly revenue calls, month end P&L reviews etc.)
• Develop relationships and foster employee growth through scheduled 1:1’s
• Provide coverage when the General Manager is not on property
• Participate in recruiting and training efforts for all associates (ensuring brand and company trainings are completed on time)
• Adhere to company guidelines as outlined in the Employee Handbook
• Other duties as assigned by General Manager or Executive Leadership

ABOUT YOU:

• Progressive experience in a major-branded property
• Strong interpersonal communication skills
• Effective problem solving in a fast-paced environment
• Strong critical thinking and ability to adapt in high pressure situations
• Basic financial acumen
• Proficient in branded property management systems and other company tools
• Willingness to flex schedule to accommodate property needs
• Valid Food Handlers, Alcohol Awareness, CPR & First Aid certification preferred

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Ability to Relocate:

• Chandler, AZ 85225: Relocate before starting work (Required)

Work Location: In person