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Hilton Garden Inn Avondale
Avondale, AZ | Full Time
$27k-32k (estimate)
4 Months Ago
Hotel Night Auditor
$27k-32k (estimate)
Full Time 4 Months Ago
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Hilton Garden Inn Avondale is Hiring a Hotel Night Auditor Near Avondale, AZ

Join our team and receive an onboarding bonus of $600! $300 will be paid at the end of the first 30 days of employment, and an additional $300 will be paid after 90 days of employment.

Do you possess a commitment to excellence and the drive to make a positive difference in everything you do? Are you looking for a great company that has great benefits, offers great pay, and has an amazing support team? Then we would like to talk with you! MCR believes in empowering our team with the values, tools, and resources necessary to achieve success for our owners, team members and 100% satisfaction for our guests.

We currently have an exciting opportunity for a Night Auditor and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

The Night Auditor assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.

Responsibilities:

  • Check guests into and out of the hotel in an accurate, speedy, and courteous manner
  • Handle all payments received whether they are cash, credit card, checks, or traveler’s checks
  • Balance and verify all monetary transactions in the appropriate accounts
  • Ensure that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained
  • Maintain all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues
  • Resolve escalated guest relations issues when needed
  • Answer inquiries pertaining to hotel policies and services
  • Respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations
  • Positively represent and promote the property
  • Ensure that the lobby and front desk area is clean, organized, visually appealing, and well-stocked with all necessary supplies
  • Properly compile, complete, and distribute reports to management and team as directed
  • Report any maintenance, security, or safety issues
  • Other Duties as Assigned

Requirements:

  • High school diploma or equivalent
  • Front desk experience preferred, but will train the right fit
  • Experience with the brand a strong plus
  • Highly motivated and self-directed
  • Exceptional customer service skills required
  • Must possess strong computer skills
  • Ability to move, and occasionally lift up to 20 pounds and stand for extended periods of time
  • Excellent English communication skills both written and verbal
  • A can-do attitude and a hands-on approach
  • Ability to work overnight hours. This is primarily an overnight position
  • A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

What We Offer

  • We offer medical, dental, and vision insurance to our full-time team members
  • 401(k) Retirement plan – MCR will match a percentage of what you invest into your retirement
  • Paid vacation and sick time
  • Incentive-based bonuses
  • Throughout your career with MCR we will ensure your success by providing training and career growth opportunities

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Overnight shift
  • Weekend availability

Supplemental pay types:

  • Signing bonus

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$27k-32k (estimate)

POST DATE

01/02/2023

EXPIRATION DATE

01/30/2023

The job skills required for Hotel Night Auditor include Customer Service, Credit Card, Retirement Plans, Communication Skills, Guest Relations, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Night Auditor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hotel Night Auditor positions, which can be used as a reference in future career path planning. As a Hotel Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Night Auditor. You can explore the career advancement for a Hotel Night Auditor below and select your interested title to get hiring information.

If you are interested in becoming a Hotel Auditor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Auditor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Auditor job description and responsibilities

Acts as a front desk agent, with the added responsibility of balancing reports from the previous day’s shifts.

01/13/2022: Beaumont, TX

A significant number of hotel auditors use a computerized property management system for daily assessments.

01/14/2022: Jamestown, NY

All charging made by guest’s accounts must be posted on the guest folio, and reviewing all these postings or correction must be made by the night auditor.

02/27/2022: Harrisburg, PA

All receipts of paid-outs and allowances are checked by the night auditor to see whether these receipts have proper authorization from concerning department or not.

03/11/2022: Peoria, IL

Balance and ensure the accuracy of the day’s transactions at a hotel. Either with electronically compiled data or manually summarized day’s activities; the night auditor checks all day data at the end of the hotel day.

12/23/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Auditor jobs

Large hotels typically employ a hotel auditor full-time and smaller ones generally require him to work on a part-time basis.

03/17/2022: Jackson, MS

Most employers prefer at least a high school diploma or equivalent for night auditor positions.

12/20/2021: Roanoke, VA

Must pre prints the guest folios, as to provide the guest with expected check-outs.

02/15/2022: Cleveland, OH

Learn to multitask and remain organized to complete all tasks accurately and efficiently.

01/30/2022: Columbus, OH

Has to balance the audit, as every revenue generating department has the equal balance of debits and credits.

12/20/2021: Bismarck, ND

Step 3: View the best colleges and universities for Hotel Auditor.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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