18 Hotel Assistant Front Office Manager (AFOM) Jobs in Anchorage, AK
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Hilton Anchorage Downtown is Hiring a Hotel Assistant Front Office Manager (AFOM) Near Anchorage, AK
- 500 West 3rd Ave, Anchorage, AK
- Full-time
- Email for more information or an application: Shelly.Holt@Hilton.com
- Call Human Resources Monday through Friday 8:00am-4:00pm Alaska Time Zone
Company Description:
With a distinguished history as the oldest and largest hotel in Alaska, the Hilton strives to be a destination hotel for our guests to enjoy our rooms or share their milestones in any of our spacious event areas. Our personalized service, attention to detail, and independent mindset differentiate us from our competitors.
- Assist in the day-to-day operation of the hotel front office.
- Supervise the operational activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels.
- Assign, coordinate, and supervise work activities of Front Desk Agents.
- Ensure work is completed to include, shift closings, room deposits, refunds and rebates.
- Train and develop Front Desk Agents. Prepare staffing schedules, complete payroll, and monitor labor costs to budget figures.
- Prepare and conduct Front Desk meetings and resolve issues.
- Perform house counts and review daily arrivals, identify potential problems in rooms’ activity and take appropriate action.
- Provide information and direction to staff to achieve 100% occupancy.
- Review and resolve dispute accounts and Housekeeping discrepancies.
- Prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift.
- Perform check-in and out procedures at the desk.
- Take personal responsibility for correcting customer service problems.
- Prior experience in hospitality of at least 2 years, with supervisor responsibilities and Operational knowledge.
- The candidate should have a good presence and excellent customer service skills.
- Microsoft Office knowledge is essential.
- Should be able to lift up to 50lbs in order to assist bellman if it’s necessary.
- Valid driver's license.
- Shift may not be limited to 40 hours a week, depending on hotels need.
Job Summary
Full Time
$48k-65k (estimate)
04/09/2023
05/08/2024
The job skills required for Hotel Assistant Front Office Manager (AFOM) include Front Office, Customer Service, Housekeeping, Leadership, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Assistant Front Office Manager (AFOM). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Assistant Front Office Manager (AFOM). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Assistant Front Office Manager (AFOM) positions, which can be used as a reference in future career path planning. As a Hotel Assistant Front Office Manager (AFOM), it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Assistant Front Office Manager (AFOM). You can explore the career advancement for a Hotel Assistant Front Office Manager (AFOM) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
