We arecurrently seeking a Medical Assistant-Entry Level or Full Performance to join our clinic team. This position works in an outpatient clinic or hospital and assists the clinical licensed staff by performing a variety of tasks to ensure that necessary patient care and related technical work are provided and performs other related duties as assigned.

Qualified candidates will demonstrate outstanding communication skills, while adhering to our Mission, Vision, and Values.
REQUIRED QUALIFICATIONS: To qualify, you must meet all of the following requirements. Please note that unless specifically indicated, the required education and experiences are credited based on a 40-hour work week.

PREREQUISITE QUALIFICATIONS REQUIRED FOR THE ENTRY LEVEL 

Experience and Essential Knowledge and Abilities: One (1) year of work experience which involved independently observing and reporting a variety of physical and/or mental symptoms and conditions and implementing care and/or treatment procedures for a case load of patients. Such experience must have demonstrated knowledge of basic clinical skills (i.e., taking vital signs, measuring output, recognition of abnormal signs and symptoms, etc.); first aid; patients’ rights; universal precautions; infection control; body mechanics’; basic medical terminology; and the ability to read, write, speak and understand simple sentences in English; follow oral and written instructions precisely; and assist in providing paraprofessional nursing care to patient receiving care on an outpatient basis. Clinic experience preferred.

SUBSTITUTIONS ALLOWED: 

• Completion of a professional nursing curriculum from an accredited school substitutes for the experience required for the entry level.
• Current certification as an Emergency Medical Technicians (EMT), Advanced Emergency Medical Technicians (EMT-A) or Paramedic (EMT-P) substitutes for the experience required for the entry level.
• One (1) year of work experience as a dental assistant as described in the Dental Assisting National Board (DANB) for Hawaii substitutes for the experience required for the entry level.

CERTIFICATION REQUIRED:

• Medical Assistant Certification (CCMA) from the National Healthcare Association (NHA); Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from the American Medical Technologists (AMT); or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT) must be obtained at time of appointment.

Basic Life Support (BLS) in Health Care Provider (adult, child and infant) must be obtained within six (6) months of employment. Current certification in Basic Life Support (BLS) in Health Care Provider (adult, child and infant) is preferred. Please submit copy of certification with the application.

PREREQUISITE QUALIFICATIONS REQUIRED FOR THE FULL PERFORMANCE LEVEL

In addition to the Entry Level Qualifications, Experience and Essential Knowledge and AbilitIes: One (1) year of progressively responsible work experience as a Medical Assistant in an Outpatient Clinic or similar health institution setting assisting professional licensed clinical staff in the provision of care to outpatient patients. Such experience must have demonstrated knowledge of emergency medical practices, techniques and procedures; functional anatomy and human physiology.

SUBSTITUTIONS ALLOWED: 

• Current license as a Licensed Practical Nurse substitutes for the experience required for the full performance level.
• One (1) year of work experience as an EMT or Paramedic substitutes for the experience required for the full performance level.

DESIRABLE QUALIFICATIONS:  Ability to handle emergency situations in a calm manner; ability to communicate and work effectively with distraught or agitated individuals.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Medical Center, Hale Ho′ola Hamakua, Ka′u Hospital, and the Yukio Okutsu State Veterans Home, delivers a full range of services and programs. Our three hospitals include 290 beds and over 1,700 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Hale Ho′ola Hamakua and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hilomedicalcenter.org, www.halehoolahamakua.org or www.kauhospital.org.

• 13 paid holidays each year (14 during election years)
• 21 paid vacation days per year
• 21 paid sick days per year
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

As part of the recruiting process for this position, external applicants (job applicants NOTemployed by HHSC’s East Hawaii Region) are required to complete a pre-employment assessment(s) shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessment(s) within two days of receipt of the request. 

East Hawaii Region (Hilo Medical Center, Hale Ho’ola Hamakua and Ka’u Hospital) is a drug free workplace and an Equal Opportunity Employer.

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.