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POSITION SUMMARY
Pay Range : $17.79 to 24.38
The Medical Receptionist is the first point of contact for new patients / families, the familiar voice for current patients / families and an appointment coordinator.
The work environment is a combination of multi-line telephone use, insurance hub, receptionist and scheduling coordination.
This position involves assisting with the check-in and checkout processes. Gathers and records required information about patients and routes it appropriately;
provides specific customer services which include, confirming health insurance coverage and individuals obligations, obtaining necessary authorizations for care, scheduling appointments, and assisting patients in an office or clinic setting.
This position requires out of the box thinking, strong ability to multi-task and above all else, exceptional customer service skills.
Responsible for all front desk tasks in the office including but not limited to the following : Greets and checks patients in and out.
Operates multi line telephone system and handles each call according to clinic protocols. Enters information into computer.
Schedules new and established patient appointments on computerized scheduling system. Takes accurate and detailed messages and routes them appropriately within the clinic.
KEY RESPONSIBILITIES
Performed majority of the time
directs callers to other providers, staff or departments when appropriate. Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns.
Delivers such information or requests promptly to the appropriate providers or their designees.
Performed occasionally but critical to successful performance of the job :
Decision making and budget responsibilities :
Assigned direct reports :
N / A
JOB SPECIFICATIONS
JOB SPECIFICATIONS
Education : Required
Required
N / A
Preferred
High school graduate or GED.
Experience : Required
Required
N / A
Preferred
Licenses, Certifications and / or Registrations :
Required
N / A
Preferred
Current BLS certification.
Job Related Skills, Abilities and Behaviors :
Required
Preferred
Bilingual in Spanish and English.
Other : Required
Required
N / A
Preferred
N / A
Tier1
Additional Posting Information
Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law.
We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
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Last updated : 2024-05-14
Full Time
$35k-42k (estimate)
05/26/2023
07/03/2024
hillsboromedicalcenter.com
Hillsboro, ND
<25
The job skills required for Medical receptionist include Customer Service, Scheduling, Appointment Scheduling, Health Care, Health Insurance, Primary Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical receptionist. Select any job title you are interested in and start to search job requirements.
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