2 Service Writer Jobs in Knoxville, TN
Hills Machinery - RJV Equipment is Hiring a Service Writer Near Knoxville, TN
- Employment Type
- Benefits Offered
- Compensation
Why Work Here?
Market leading products, great work environment, great team of employees to work with.Service Writer Position Description:Reports to: Service Manager- Greeting customers and writing up what work they want performed.
- Will require unloading disabled equipment from customer trailer utilizing company provided forklift with necessary lifting equipment, such as strap or chains
- Park dropped off for service units in correct area of lot with corresponding tag for identification.
- Open work orders for each piece of equipment checked in.
- Make calls to customers informing about status of job, any delays, and/or ready for pick-up and facilitate payment when required.
- Assist customers when arrive to pick up repaired equipment insure payment is collected when required.
- May be need to assist sales department with loading or unloading of new/used equipment
- Must be able to lift 50 pounds and have basic equipment knowledge
- Make follow up phone calls to customers regarding customer satisfaction after repairs.
- Assist Service Mgr. with any other needs appropriate in service department.
About RJV Equipment:
Construction equipment dealership for Ditch Witch and construction equipmentJob Summary
Full Time
$42k-61k (estimate)
05/03/2024
07/02/2024
The job skills required for Service Writer include Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
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