You haven't searched anything yet.
SCHEDULE: Full-time; Monday through Friday between the hours of (8:00 am - 4:30 pm) and 1 out of 6 Saturday's (7:30 am - 12:30 pm). Average of 40 hours a week.
LOCATION: Cedar Rapids
BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!
SCOPE:
A Technical Support Specialist is the single point of contact for all Information Technology (IT) related incidents and requests within the organization. They provide timely and accurate tier-one troubleshooting for hardware, software, printing, and IT security related matters. They assist to analyze, resolve, and maintain both hardware and software for networks, telecommunications, and computing environment within the organization. This role interacts heavily with end users by way of in person or remote support interactions.
ACCOUNTABILITIES:
End User Support: (60%)
Administration: (20%)
Projects and Tasks: (10%)
Project Implementation and Management: (5%)
Other Responsibilities: (5%)
EDUCATION AND SPECIAL REQUIREMENTS:
EQUAL OPPORTUNITY EMPLOYER
Full Time
Banking
$82k-103k (estimate)
04/03/2024
05/11/2024
hillsbank.com
HILLS, IA
200 - 500
1904
Public
DWIGHT SEEGMILLER
$50M - $200M
Banking
Hills Bank and Trust provides personal and business banking products and services.
The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Microsoft Office, Active Directory, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.