Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Project Manager - Sales

Location: Northeast - Demoulas

What we are looking for:

We are looking for a Project Manager to support the regional sales team who is very organized and will multitask and handle issues related to Hillphoenix equipment and retail construction. This individual, reporting to the Regional Sales Manager, needs to be proactive and aggressive to accomplish tasks that benefit the continued relationships with customers and require minimal supervision.

The Project Manager would provide on-site customer interface to create a strong customer care environment and feeling of support and issue resolution. The support of the sales team and their path to increasing sales will help deliver the AOP year in and year out. This person would preferably have a background in areas that cover supermarket Construction, service and/or Installation.

The candidate must have excellent project management, communication, customer and interpersonal skills. The individual should have experience in dealing individuals at multiple levels of the organization. Key to success in the position and the company is to "live" the culture and core values of the Company.

Essential Competencies:

• Work to support Regional Sales Manager to drive incremental sales and technical support as needed.
• Have a strong CO2 knowledge and ability to discuss and educate the NE customer base.
• Receive and check in all case, racks, and condenser at Demoulas site locations. This is a requirement for all deliveries for this chain.
• Work with Demoulas engineering on system design and location of pits and drain locations.
• Work with Mr. Demoulas team on case design and upgrades.
• Inventory all parts, shelfs and cases at Market Basket warehouse.
• Equipment Check-ins at customer job sites.
• Order parts
• Review orders to verify the equipment is quoted / ordered accurately.
• Update Specifications in real time
• Immediate and firsthand communication with contractors and GCs, and project managers.
• Revise and coordinate on-site resolution of issues. Coordinate with field service and factory resources to speed issue resolution.
• Coordinate equipment arrival with the customer schedule
• Track parts orders and shipments
• Walk jobs as needed before grand opening to ensure all equipment is installed properly and complete.

Minimum Quantifiable Competencies:

• High School diploma required.
• Minimum of 3-5 years of progressive experience and responsibilities, experience must include technical experience in a supermarket field environment.

Preferred Competencies:

• Bachelor's degree preferred in Management, Business Administration or a related field.
• Preferably have a background in areas that cover supermarket Construction, service and/or Installation.

Strengths needed for this role:

• Leadership: a demonstrated ability to lead people and get results through others.
• Planning: an ability to develop and execute effective action plans to achieve results.
• Employee training and development.
• Measurement of performance to goals and standards.
• Systems and continuous improvement orientation.
• Quality orientation and attention to detail.
• Demonstrated ability to analyze problems drive to sustainable resolution.
• Strong interpersonal and communication skills.
• An ability to manage multiple priorities and adapt to changing situations.
• Strong team player.
• Strong interpersonal and negotiation skills, with the ability to establish and maintain effective working relationship with individuals at all levels within the organization.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook).
• Ability to successfully manage multiple tasks and priorities and quickly adapt in a fast-paced high-energy environment.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What's in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.