Hillel International is looking for a systems and data-driven Talent Operations Associate to join our People Operations department. You will be the data and operations guru - providing streamlined information, analysis, and insights to support our Strategic HR and Talent Acquisition teams in hiring, engaging, and retaining Hillel professionals across North America. 

What You’ll Do

Systems Management

• Manage and support our Talent related systems (Greenhouse, our applicant tracking system, and Paycom, our HRIS)
• Create materials to train and onboard system users.
• Provide a high level of customer support including technical training and operations for all system users. 
• Oversee background check process.

Data Collection and Analysis

• Maintain Talent data throughout the year and provide periodical updates.
• Manage internal tracking of job openings and closings.
• Work with search liaisons to ensure they are receiving accurate reports for tracking outreach and recruitment.
• Analyze data, identify trends, and provide insights to stakeholders that help inform and drive the work of the organization
• Oversee the distribution of exit surveys, collection of data, and periodical themes. Flag content HR might want to look into more closely.
• Support annual employee engagement surveys by maintaining staff data hygiene pre-survey, promoting survey completion, and assisting with data analysis post-survey.

General Team Support

• Assist in creating and updating talent-focused materials and resources.
• Manage operations for onboarding and offboarding processes, including communication with hiring managers, hire letter creation, scheduling new hire meetings, facilitating a streamlined offboarding experience, and resource development.
• Post open positions, manage search logistics and other administrative tasks as needed, to ensure effective processes and positive experience for applicants, new hires, and supervisors.
• Org Chart creation and maintenance.
• Manage Talent content on Hillel Hub (internal knowledge management system): collaborate with the Strategic HR and Talent Acquisition teams to create, maintain, and track content and best practices resources.
• Provide technical support during various Zoom meetings and trainings.

What You’ll Bring to the Role

• A bachelor’s degree and 2-3 years of work experience
• Experience working with ATS (Applicant Tracking Systems) and HRIS (Human Resource Information Systems) or a strong data orientation
• Proficiency with, Microsoft Office suite, including extensive experience with Excel/Google Sheets, and a quick learner of new tools
• Ability to work autonomously and effectively in a fast-paced, complex, and matrixed virtual environment
• A love for crossing things off your to-do list, creating and managing processes, and finding new and efficient ways to do things
• Strong relationship builder and collaborator, great customer service orientation
• Excitement for learning about non-profits in the higher education space

What You’ll Get Out of It 

• The knowledge that your work will create positive ripple effects in the lives of Hillel professionals and the thousands of students they reach. 
• An exciting job with room to create and grow yourself, too. 
• Amazing, smart, dedicated, fun colleagues on Hillel International's Strategic HR and Talent Acquisition teams, and across the Hillel movement. 
• Flexible work hours and location. Please note that to be considered, you must be legally authorized to work in the United States. While we fully support remote work, we do require employees to be based in the United States. 
• Hillel has a comprehensive benefits plan that includes medical, dental, and vision insurance, paid time off for Jewish and federal holidays, an informal “take what you need” vacation policy and a flexible work-from-home policy.
• Competitive salary in the non-profit marketplace. The salary for this role is $50,000-$55,000. 
• Lots of professional development and skill-building opportunities. 

Next Steps

Hiring Process and Timeline

• Applications will close on May 6, 2024. 
• The formal interview process will begin the week of May 6, 2024. 
• We hope to have someone in place by June 1, 2024.

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