Hill House is seeking a Barista at our Charleston store and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture. We are looking for a warm, professional, and dynamic associate to help drive our café’s sales performance and help ensure operational excellence.

What You'll Do:

Drive Excellence in Sales & Service:

• Active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
• Greeting customers in a friendly manner
• Answer customer questions regarding menu choices.
• Promote and recommend menu items.

Operations:

• Assist in the smooth running of cafe operations, adhering to policies and procedures, and maintaining operational standards to meet brand standards continually.
• Assist in managing inventory effectively, ensuring stock levels are aligned with sales goals.
• Assist in maintaining equipment – espresso machine, coffee brewer, coffee grinder, etc

Who you are:

• A minimum of 1 year of experience in a café, coffee shop, or restaurant setting
• Experience performing in a fast-paced environment with fastidious attention to detail.
• Self-motivated with exceptional communication and a motivational attitude
• High degree of flexibility and initiative
• Embraces a culture of learning and advocacy.
• Has lived experiences with people from different backgrounds and diverse teams.
• Flexibility to work, including evenings, weekends, and holidays.

Why Work With Us: As a Barista on our team, you'll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career. If you're passionate about Hill House, driven to achieve, and ready to lead a team to success, we'd love to hear from you.