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Description
The Guest Service Representative I is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and making sliip reservations, pumping fuel, enforcing leasing terms, and cashiering in the convienience store with a level of service that meets or exceeds guest expectations.
The GSR is also responsible for keeping the lobby / retail store area clean, stocked and welcoming. The GSR is a Marina Host, often the first person our guests see or speak to.
Warm, positivity is key to the success of this role!
Position Requirements
Dependable, punctual, impeccable attendance record
Accurate, attention to detail, service oriented
Strong organizational skills
Positive attitude, strong interpersonal and diplomatic skills
Excellent math aptitude and cash handling ability
Excellent communication and organizational skills.
Professional demeanor
Proficient computer skills, including Word, Excel and PowerPoint.
Experience with a POS and / or PMS system is a plus
Must be able to work on feet for extended periods
Must be able to work a flexible work schedule including evenings, weekends and holidays.
Proof of eligibility to work in the United States
Preferred Qualifications :
Associates degree in Hospitality Management or related field preferred.
Full-Time / Part-Time Full-Time
Last updated : 2024-04-30
Full Time
Accommodations
$28k-37k (estimate)
05/01/2024
05/02/2024
highwaywestvacations.com
ELLIS, SD
25 - 50
2013
Private
GREGORY SCHJODT
<$5M
Accommodations
Highway West Vacation is an online platform that allows users to book for holiday vacations and hotels.
The job skills required for Guest service representative include Guest Service, Cash Handling, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.