HighRes Biosolutions is the leading global laboratory automation company, empowering scientists to create results by connecting instrumentation, software, and data – from anywhere in the world. Our partners achieve unprecedented levels of productivity while continually adapting to dynamic scientific, technological, and organizational structures.

We are currently seeking an experienced Technical Product Manager to join our team. Reporting into the Principal Product Manager and working closely with internal and external stakeholders. The ideal candidate is familiar with cloud technologies, API integration, and the integration of lab informatics systems. In this role, you will have the opportunity to have a hands-on role defining requirements and interacting with customers.

Responsibilities

• Define the requirements for our integration platform with a focus on extensibility, encouraging users to customize and extend the platform's capabilities.

• Be the owner of the functional requirements, design and overall UX of the integration platform.

• Collaborate closely with clients to understand their laboratory workflows and identify integration needs.

• Interface regularly with customers, offering high-level technical support and gathering feedback for continuous improvement.

• Perform customer site visits and get meaningful feedback to inform roadmap planning and requirements definition.

• Work with internal UX/UI designer to create intuitive and user-friendly interfaces and functionality.

Required

• 5 years of experience defining requirements for and/or using lab informatics systems

• Experience building or using integrated cloud solutions

• A passion for building software products that users love

• Strong proficiency in software integration, with specific experience in Cellario Lab Automation Scheduler, Genedata, Titian Mosaic, and Benchling

• Demonstrated capability in conducting business analysis and aligning software solutions with client needs.

• Strong problem-solving abilities and a results-oriented mindset

Preferred

• Experience building integrations with LIMS, SDMS or other lab informatics systems

• Familiarity with liquid handlers, lab automation and sample management

About HighRes

In 2004, HighRes Biosolutions arose from a desire to continuously extend the leading edge of laboratory automation. Today, our prestigious offerings encompass exceptional hardware devices, flexibly modular Nucleus® automation infrastructure, inclusive Cellario™ whole lab automation software, and devoted, knowledgeable people. This unparalleled combination catapults labs into the peak of differentiation and success and also immerses life science companies of any size and around the world in a splendid laboratory automation experience. As proud members of the Axel Johnson, Inc., portfolio of industry-leading companies, HighRes maintains North American headquarters in Beverly, Massachusetts, USA, and offices in Manchester, England, UK. Discover the HighRes experience at highresbio.com.