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Job Title: Fiber Network Technician I
Job Summary:
Customer Service Excellence: All jobs carry with them an overriding responsibility to provide extraordinary customer service in terms of quality, timeliness, and assistance. A commitment to service excellence is expected of all employees as they perform their tasks.
General Summary: Installs, maintains, and services fiber broadband services for home and business within Highline’s serving areas.
Coordinates with other departments on service installations and changes necessary to update billing, plant facilities, and other company records. Follows installation and repair schedules, completes all installation and repair-related forms and reports. This position assists with routine tasks associated with our broadband network.
Works with the Lead Network Technician and/or management to identify new revenue opportunities, develop and implement strategies and informs (educates) community on products and services.
Duties/ Responsibilities:
Competencies:
Proficiency: Demonstrate proficiency in the following areas: Internal candidates must encompass skill set of a Network Technician and also be proficient in 12 of 24 or 50% of the following categories. Entry level technicians hired with few skill sets will be considered Apprentice until expertise is reached. External candidates who need training on basic knowledge will be given the title of Apprentice Technician.
Abilities:
Demonstrate ability in the following areas: Internal candidates must demonstrate ability in all areas
Experience and Education:
Requirements:
Full Time
$55k-73k (estimate)
05/09/2024
07/07/2024