Job Title: Direct Sales Associate

Job Summary:

The Sales Associate will sell commercial and residential broadband products and services offered by Highline to current and new clientele.

Duties/Responsibilities:

• Assist in building and maintaining a network of sources from which to identify new sales leads.
• Sell Highline products through door-to door solicitation in the residential and business community.
• Maintain minimum sales quota performance. Make outbound calls to follow up on new account inquiries.
• Communicate with customers and leads to identify and understand their service needs; identify and suggest services to meet those needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Assist with special events as needed.
• Performs other duties as assigned.

Competencies:

• High school diploma
• At least one year of sales/office administration/customer service or comparable work experience.
• Good computer skills. Knowledge of common office applications such as MS Word, MS Excel, MS PowerPoint.
• Excellent phone skills.
• Excellent communication skills.
• Excellent interpersonal skills.

Physical Requirements:

• Prolonged periods of walking and standing outdoors
• Must be able to lift 15 pounds at times.
• Must have valid driver’s license.
• Must be able to pass a pre-employment background check and drug screen (and random selections)