Highland Construction and Restoration is a family owned and operated Restoration Company serving Southeastern North Carolina since 1981. Highland’s success was born of our founders’ skill and ability to get the job done right. It impressed the first Insurance Adjuster we ever worked with back in 1981 so much, he just kept right on giving us more and more claims. Highland expertise is in guiding homeowners and businesses through the restoration process and rebuilding/repairing their property. Areas of specific expertise include fire, smoke, water, wind and storm damage repair, and mold remediation. Commercial and residential remodeling are also offered.

Highland is in need of an experienced Construction Division Manager for the Wilmington, NC market.

This position is full-time with benefits and incentives.

Division Manager Job Duties:

Manage general division profitability, implements, and enforces new and current company policies and procedures, while holding key personnel accountable for division and company goals. Write estimates and oversee training and safety program.

• Create, manage, and execute plans to increase sales, profitability and customer satisfaction.
• Maintain and improve on established revenue goals.
• Works with Business Development Director on new sales and opportunity goals.
• Analyze and manager division and project budgets.
• Responsible for mentoring, coaching, and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities.
• Establish and communicate clear standards of performance, to measure profitability, maintain excellent customer service, and quality work.
• Accomplishes construction project results by defining project purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating staff and sub-contractors; preparing and monitoring purchase requests, evaluating milestone assumptions and conclusions; resolving design problems; evaluating and implementing change orders.
• Approves construction projects by conducting inspections at critical phases and obtaining approvals from customers.
• Prevents fines and interruptions by complying with, and enforcing, all applicable building and safety codes and regulations.
• Maintains safe, secure, and healthy work environments by following and enforcing standards and procedures and complying with legal regulations.
• Maintains proficiency in Xactimate, XactAnalysis, updating project status weekly (to include notes and photographs).
• Participates in daily production and weekly in-progress meetings.
• Conducts final walk through for division projects, creating and ensuring completion of punch lists and obtaining signed Certificates of Completion. Responsible for all warranty-related issues for division projects.
• Works with Production Leader on all project related issues and homeowner complaints.
• Responsible for Gross Profit and TIP on all division projects.
• Responsible for keeping all project documentation, schedules and photographs current.
• Works with Human Resources on all employee related issues to include but not limited to counseling, hiring, promoting, or terminating employees.
• Attends meetings located at the corporate office as requested.
• Performs other duties as assigned by Management.

Highland offers the following benefits to full-time employees after 90 days:

• Health and Life Insurance
• Vision and Dental Insurance
• Short term disability
• Retirement Account - Simple IRA
• Paid time off and paid holidays
• Company apparel
• Company vehicle and cell phone
• Base and Commission pay