• Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students, and other customers of our service. Learns and uses operating practices of the department and Aurora University.
• Handles confidential information with tact and discretion.
• Answers phones, files, updates, and stores records.
• Provides administrative support for the College of Education and Social Work.
• Uses Colleague to access student schedules and contact information; communicates via email with students, staff, and faculty.
• Performs general office duties, including photocopying, ordering office supplies, filing, and handling of office mail:
  • Provides administrative assistance to the dean (scheduling, arrangement of programs and events, schedules appointments, accreditation process and dissemination, etc.).
  • Provides front desk/reception duties for office such as greeting visitors and students.
  • Assists faculty and students via phone, email, and personal contact.
  • Communicates with Advising, VPAA, Admissions, Registrar, Business Office, Physical Properties, Copy Center, and other offices on campus.
  • Faculty search - make copies, schedule meetings, secure conference rooms.
  • Prepares online requisitions, budget adjustments, and check requests.
  • Maintains budget, ensures all reimbursement paperwork is signed for all faculty and staff.
  • Creates and maintains FQ files for faculty.
• Provides clerical support to the SSW Director/MSW/BSW, Field Coordinator and DSW Program Directors:
  • Prepares letters for Director (e.g., student review, change of status).
  • Processes student forms (e.g., change of grade, leave of absence).
  • Processes incoming BSW applications for BSW Program Chair.
  • Manages the BSW database and assists BSW Program Chair with BSW email listserv.
  • Attends field events as requested to assist with note taking and registration.
  • Manages mailboxes for faculty and adjuncts (sort, mail, etc.).
  • Orders student and field awards for all degrees at graduation.
  • Receives student information from the Registrar for late/missing grades and distributes information to faculty.
  • Sends certified letters to students on behalf of Director regarding academic probation/student review results, etc.
  • Assists Phi Alpha Honor Society (BSW) by sending all letters to students and distributes graduation cords, pins, and certificates.
  • Ensures the schedule is up to date each semester with appropriate faculty listed.
  • Provides general clerical support to all full-time and adjunct faculty.
  • Orders desk copies for faculty and adjuncts and handles all textbook requisitions for adjunct taught courses.
  • Performs other duties as necessary or as assigned.

• Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
• Upholds the Mission Statement: Aurora University is an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and examined lives. We empower our students to achieve lasting personal and professional success.
• Handles all information with tact and discretion and recognizes the confidential nature of university business.
• Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

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• High school diploma required.

• Previous office experience preferred.

• Good communication skills; listening, writing, and speaking.
• Good interpersonal skills.
• Knowledge of computers, including word processing, spreadsheet, and database capabilities.
• Ability to communicate in person, via email, or by phone.

• Ability to move around campus.
• Ability to work with a computer for long periods of the day.

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