Job Title: Creative Team Project Coordinator

JOB SUMMARY

High Resolutions is a design, print, and solutions company that is seeking an outstanding Creative Team Project Coordinator who is flexible, proactive, highly organized, excellent at multitasking, very comfortable under pressure, and able to work effectively as a team member. You will work cross-functionally with the Creative department, customers, and other teams within High Res. The Project Coordinator is responsible for managing projects from start to finish by communicating with customers as well as internal teams. They will tie in all the loose ends of certain projects, helping maintain various channels of communication, and facilitating the effective routing, prioritizing, and reviewing of projects to ensure successful completion.

BENEFITS

• Day shift – Flexible hours;
• Insurance - Full Medical, Dental, Vision, STD, LTD
• 401k
• Quarterly bonuses & Profit-sharing
• Paid holidays
• Paid Time Off
• AAA Membership
• Fuel Reimbursement Program
• Company-paid monthly luncheons
• Company Chaplain provided through Corporate Chaplains of America

Reports to: Vice President of Creative Services

Education: Associate’s Degree (or higher) preferred, but not required

Experience Level: Some project management experience

Job Type: Full Time

Work Location: In-office (Knoxville, TN)

Submission Requirements: Resume and references

WHO WE ARE

High Resolutions is a creative design, print, and graphic solutions company that emphasizes four core values, above all others: relational service, extreme ownership, solutions-focused, and excellent craftsmanship.

High Res has a unique family-friendly culture.

Our mission is to make an outstanding impact on individuals and businesses through unparalleled design, graphics & printing services.

Our passion is building relationships and helping people thrive.

RESPONSIBILITIES AND DUTIES

The Production Coordinator role provides project management skills and the ability to maintain schedules and budgets.

Assist in monitoring the workflow and workload of the creative team, ensuring customer satisfaction, accurate interpretation of requests, and follow-through on projects.

Comfortable with figuring out specs, some estimating and/or competitively bidding projects, and maintaining budgets with help from other departments.

Communicating any obstacles that would require additional funding; conducting negotiations with suppliers as necessary.

Develop and maintain well-organized processes for managing workflow & communication.

Work with other departments and directly with customers to ensure the success of projects.

QUALIFICATIONS

• Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Working knowledge of Google Workspace (G Suite; Gmail, Calendar, Sheet, Docs, etc.)
• Ability to implement highly complex initiatives and to recommend the best course of action on all project-related considerations.
• Communicate fully, effectively and diplomatically
• Exhibit proactive, critical thinking and execution
• Works collaboratively in partnership with others, and maintains a calm demeanor under pressure and in situations of ambiguity.
• Demonstrates the ability to positively and proactively partner with teams inside and outside of High Res, often with limited direction.
• Excellent time management, including the ability to prioritize and multitask
• Strong organizational skills
• Deadline and detail-oriented
• Attention to detail
• Professional written and verbal communication skills
• A desire for continuous improvement and learning
• Adaptable, problem-solving attitude
• Able to work independently as well as with a team
• Self-motivated
• Customer service skills & desire/drive to offer the best level of customer support
• Positive attitude
• Familiarity with Adobe Acrobat
• Familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator) is a plus, but not required.

OUR CULTURE AND STANDARDS

High Resolutions strives to maintain an exceptional work environment which, in turn, helps us stay focused on helping our customers. This requires that every employee must adhere to ethical behavior and be open to constructive criticism as it pertains to the successful operations and relationships found at High Resolutions.

High Resolutions encourages professional behavior free from Vulgar Language, Insubordination, Bullying, Harassment, Sexual Banter, and/or General Irresponsibility.

High Resolutions does not currently maintain an official dress code. Typical office attire is loosely termed as “Business Casual” striving to maintain modesty, practice good hygiene, and a well-groomed appearance.

RELATIONAL INSIGHTS

High Resolutions is a service-oriented business. Our customers expect to receive products that meet expectations based on their vision for that product as well as accurate and clear invoicing that makes the financial transaction simple and easy. It’s our job, as High Res representatives, to manage expectations so customers are entirely satisfied. This often requires working with customers to evaluate their needs and determine the best solution we can provide.

HIGH RESOLUTIONS’ GUIDING PRINCIPLES:

PURPOSE / Why we exist

Glorify God by having a unique influence in the lives of all who come in contact with us.

VISION / Where we are going

Dominate the graphics and printing industry in Knoxville by growing mutually beneficial relationships.

MISSION / What we do

To make an outstanding impact on individuals and businesses through unparalleled design, graphics & printing services.

CORE VALUES /

• Relational Service
• Extreme Ownership
• Solutions-Focused
• Excellent Craftsmanship

In Case You Are Wondering…

Do I have to be a Christian to work here?

No. High Resolutions hires and promotes team members based on their ability to fulfill or excel at their job duties in a way that aligns with our core values – while also focusing on Love, Respect and Integrity, which we believe should be a part of any culture.

Will I fit in here?

Our culture is welcoming and is respectful to team members with different perspectives, backgrounds, talents, and belief systems. If you’re ready to contribute with the gifts you’ve been given, to work hard and laugh often, and you can embrace and embody our and , then yes, you’ll fit right in.

How does it look on a daily basis?

While there is a spiritual aspect to High Res’ work environment, it is absolutely up to each team member whether or not they choose to participate in the optional activities.

Because of the company ownership’s bible-based Christian values, you will notice this “lived out” on a daily basis. For example:

• It is common to be around conversations regarding spiritual matters and biblical studies
• There will be prayer before meals and/or some meetings.
• There is a Chaplain who is available to help team members in need. This Chaplain makes regular weekly visits to the office to “check in” with employees.
• It is entirely your choice whether or not you speak with them.
• Some lunches or events with speakers or studies may also be Biblically-based.

Please feel free to inquire with any questions you may have regarding this culture.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Compensation package:

• Overtime pay
• Profit sharing
• Quarterly bonus

Experience level:

• Under 1 year

Schedule:

• 8 hour shift

Ability to Relocate:

• Knoxville, TN 37917: Relocate before starting work (Required)

Work Location: In person