Description

Hickory Veterinary and Specialty Hospital is a privately owned third generation family practice. Currently, the hospital is a busy, growing hybrid practice, seeing general medicine cases, surgeries, and 24/7 emergencies. We also see specialty appointments daily, including cardiology, neurology, behavior, ophthalmology, and radiology. We are a fun, family-oriented facility where growth and professional development are fostered and promoted!

Hickory is looking for an Experienced Client Service Representative to add to our growing family. This position is full time, but part time may be considered.Weekend and evening hours are required, as well as some holidays. Veterinary client service experience is preferred, but client service experience not in the field may be considered.

Duties would include:

• Greeting all clients who come into the hospital in a professional and friendly manner.
• Answering phone calls and scheduling appointments.
• Answering emails and obtaining past medical records.
• Becoming familiar with patient charts in both Impromed and Instinct computer systems.
• Checking patients in for appointments and invoice preparation and processing.
• Facillitating excellent communication between clients, doctors, and staff.
• Performing client call backs and client communication as needed.
• Working well in a team motivated environment.
• Perform other duties as assigned that stimulate professional growth!

Benefits:

• Excellent health and dental benefit to our full-time employees: our health benefit includes a large contribution from the company and an extensive care network.
• Paid time off: We offer a competitive amount of paid time off that can be used for when you are sick or for vacation time.
• Discounted pet services and products.
• Paid holidays! Compensated 1.5x if working a holiday.
• 401K benefits and company match available.
• Uniform stipend
• Room to grow and learn in a team-oriented environment. Continuing education provided as well.

Please respond to this advertisement with your resume.

Salary commensurate with experience.

Job Type: Full-time

Salary: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift
• Weekends as needed