2 Service Dispatcher (FT) Jobs in Hickory, NC
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Hickory Mechanical is Hiring a Service Dispatcher (FT) Near Hickory, NC
- Coordinate and schedule jobs with Service Manager for customers.
- Create invoices for work performed and follow up for payment.
- Follow up with customers on recently completed jobs.
- Assign job numbers and assist in setting up new projects.
- Handle customer inquiries.
- Provide information about the products and services.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
- Provide daily reports to Service Manager.
- Communicate with service technicians about jobs.
- Provide purchase order numbers when needed.
- Business to Business outreach.
- Excellent 100% company-paid Medical Insurance for employee.
- Life Insurance
- STD/LTD paid for by the employer
- Retirement Account with Employer Match
- Vacation and Holiday pay
- Uniforms
- Bonus opportunities
- Paid training and certifications
- Would prefer someone with experience in HVAC/plumbing dispatching or service coordination.
- Must have HVAC/plumbing parts knowledge.
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
- Outgoing.
- High Energy.
- Reliable transportation.
Job Summary
Full Time
Specialty Trade in Construction
$53k-68k (estimate)
08/17/2023
05/08/2024
hickorymechanical.com
HICKORY, NC
25 - 50
1985
Private
DAVID R MOORE
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Service Dispatcher (FT) include Customer Service, Life Insurance, Verbal Communication, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher (FT) positions, which can be used as a reference in future career path planning. As a Service Dispatcher (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher (FT). You can explore the career advancement for a Service Dispatcher (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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