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1 Patient Support Specialist (Health Ally) for Innovative Primary Care Clinic Job in Youngstown, OH

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Heyday Health
Youngstown, OH | Full Time
$50k-62k (estimate)
2 Months Ago
Patient Support Specialist (Health Ally) for Innovative Primary Care Clinic
Heyday Health Youngstown, OH
$50k-62k (estimate)
Full Time 2 Months Ago
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Heyday Health is Hiring a Patient Support Specialist (Health Ally) for Innovative Primary Care Clinic Near Youngstown, OH

Are you compassionate, mission-driven, and motivated to provide exceptional care for seniors in your community? Interested in joining an innovative startup and leaving the traditional office-based environment? Excited to work alongside other committed, thoughtful teammates who are spreading joy while helping patients access the care they deserve?

If so, we'd love to talk to you about Heyday Health.

We are a virtual-first practice dedicated to improving the primary care experience for Medicare & Dually Eligible individuals as well as our providers. We founded Heyday Health because we saw the health system leaving our elderly loved ones behind and were driven to create a better solution. Our practice is being built from the ground up with the mission of transforming how, where, and when we deliver care to achieve exceptional outcomes.

We are looking for a Health Ally to join our team of patient advocates and providers to cover the Greater Youngstown area. The role will include:

  • Building close and long-lasting relationships with our patients, their family members, caregivers, and communities
  • Leading patient intake, enrollment, and orientation to the Heyday Health model
  • Providing at-home visits for patient monitoring, education, and support (estimated 30-40% of role will be spent conducting in-home appointments)
  • Coordinating a best-in-class patient experience, including scheduling appointments, managing prescriptions, completing follow up, and working with their care team and specialists
  • Supporting the clinical team in the creation of a comprehensive and accurate patient record
  • Completing HbA1c testing, taking vitals, and administering diabetic eye exams on Heyday patients in addition to other clinical tasks that do not require licensure
  • Working closely with the Heyday Health team of nurse practitioners and physicians to advocate for every patient and ensure the highest quality care

This role will involve travel around Trumbull, Mahoning and Columbiana counties

Qualifications

  • Fantastic communication skills and a passion for building relationships with patients and teams
  • Enthusiasm for contributing to and developing innovative models for patient care
  • Commitment to your community and the needs of local seniors
  • Valid driver's license and reliable personal vehicle that can be used for at-home patient visits
  • Comfort with using or learning how to use electronic health records and other computer systems
  • Dedication to doing the right thing for patients and your team to provide great care

Nice to have

  • Medical assistant experience
  • CNA or LPN experience

If you're excited about this role, want to know more, or know someone who might be interested, we'd love to hear from you.

Benefits Include:

  • Health Insurance
  • 401k and 401k Matching
  • Professional Development Support
  • Paid Time Off
  • Parental Leave

Job Type: Full-time

Pay Range: $50,000-$55,000

If you're excited about this role, want to know more, or know someone who might be interested, we'd love to hear from you.

Job Summary

JOB TYPE

Full Time

SALARY

$50k-62k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

05/27/2024

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