This role is responsible for identifying, developing, and closing new business opportunities within the Federal market. The role collaborates with various teams to drive customer engagement and traction. The role stays updated on industry trends, manages the sales pipeline, and advocates for clients' needs to enhance the organization’s offerings to drive value to the clients. As a member of HP Federal, the successful candidate must be a US citizen.

• Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
• Anticipates client needs and facilitates solution development in collaboration with cross-functional teams and industry experts.
• Develops and executes strategic account plans aligning with clients’ business objectives and the organization’s offerings.
• Collaborates with cross-functional teams to address client issues and concerns, ensuring timely and satisfactory issue resolution.
• Utilizes data-driven insights to track account performance and identify trends to make decisions about account strategy.
• Focuses on customer retention and timely contract renewals to ensure ongoing revenue for the organization.
• Stays updated on the organization’s offerings as well as industry trends to offer insights and solutions that align with clients' needs.
• Participates in training sessions to improve skills and knowledge in account management, sales techniques, industry trends, and client relationship management.

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 5 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with little or no work experience.

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

• Responds to routine issues within established guidelines.

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.