We are looking for an end-to-end supply chain operations leader to join the Personal Systems Operations team in a dynamic role that will drive the supply chain operations strategy for HP’s Commercial PC business. This is a fast-paced, dual role, and as such the ideal candidate is driven to learn, grow, and is dedicated to making a meaningful difference. We seek someone who thrives with new challenges, seeks to disrupt the status quo, and is excited about creating what’s next.

This role leads new product introductions (NPI), product refreshes, and lifecycle management for commercial notebooks and desktops at global and regional factories. Responsibilities include end-to-end supply chain program management from product concept through end of life in partnership with the global business unit (GBU), markets, ODM/CM factories, and supply chain functions.

Additionally, this role also serves as the supply chain GBU interface to the Commercial PC Division President and is a member of their extended leadership team. As the single supply chain point of contact for the GBU leader, keeping the leader up to date on E2E supply chain initiatives and facilitating the operational trade-offs between the GBU teams and the supply chain functions (as appropriate). This leader is responsible for coordinating cross-functional interactions to ensure GBU and supply chain success.

Role Overview

• Team and cultural leadership for global supply chain program management organization

• Accountable for on-time and clean new product introductions, refreshes, and lifecycle management at global and regional factories with ODM, contract manufactures, supply chain functions, GBU, and markets

• Manage risks, regulatory readiness, transition management, and complexity for commercial PC product line

• Partner to the GBU to develop supply chain strategy that influences effective business decisions and long-term business growth

• Act as the single Supply Chain point of contact for the Category and GBUs teams

• Keep Category teams up to date on end-to-end Supply Chain status.

• Balance the trade-off of operational optimization between the Category teams and the Supply Chain function

• Ambassador of the GBU’s interests within supply chain

• Effectively manage escalations and accelerate towards resolutions

Key Success Factors:

• Deliver best in class manufacturing excellence for commercial notebook and desktop products.

• Maximize order to revenue conversion.

• Help plan, make and deliver teams to improve performance for each business while optimizing for HP overall.

• Act as GBU advocate in supply chain and vice-versa.

• Keep market-facing metrics - customer and partner satisfaction – front & center in supply chain.

Education and Experience Required:

• First level university degree or equivalent experience; advanced university degree preferred.

• Typically, 12 years of experience in a supply chain or related function.

• Experienced in managing large teams and/or organizations.

• Significant experience in NPI with Supply Chain and Operations background preferred, with experience in multiple disciplines (e.g., manufacturing, planning, logistics, etc.).

Knowledge and Skills:

• Broad supply chain knowledge. Demonstrates broad understanding of supply chain trends, concepts and developments.

• Market, product, and industry acumen. Displays robust knowledge of market, product, and industry dynamics for the Commercial PC GBU and its implications to end-to-end supply chain. Challenges status quo and looks for best known methods.

• Data analytics. Showcases thorough ability to evaluate data for informed decision making and agile problem solving.

• Project management. Performs application of PM skills in order to achieve specific project objectives.

• Strong stakeholder management. Demonstrates advanced interpersonal skills required act as a liaison between functions and GBUs.

• Team and organizational leadership. Indicates understanding of how to make timely people and org decisions to accelerate business outcomes. Has an “owner” mindset and cares about the business. Displays a proactive attitude.

• Business and financial acumen – Demonstrates ability to look out for opportunities to improve business efficiencies by leveraging HP’s scale and / or cross-functional efforts. Brings common sense and judgement to all discussions.

• Inclusive and global mindset. Exhibits understanding of downstream impacts of proposed decisions, informed by local, global and cross-cultural perspectives.

• Information process capability – Demonstrates ability to process, synthesize, and integrate the information accordingly to make effective decisions. Drives creative solutioning.

• Team and organizational leadership. Showcases mastery of internal and external relationships and strategic partnerships

• Resilience /grit. Strives for excellence (bias towards action over getting stuck in over-analysis)

• Executive communication – Demonstrates ability to clearly communicate effectively with all levels in the company - balance need to understand details and strategic level summaries that enables others to act and/or be aligned, incorporating data as needed. Is an active listener.

• Emotional intelligence and self-awareness. Demonstrates ability to be cognitively and emotionally empathic and pays attention to what's said and unsaid.

About HP

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