Manage retail business including sales, finance and sales team. Assist in the management of all other store processes as needed and support omni-channel sales. Meet and exceed sales targets, manage and lead the sales team, drive strong CRM metric accountability, achieve KPI targets, support digital retailing initiatives, including Rent2Buy. Ensure completion of finance deal packages, promptly follow up on all missing documents and pending deals, work with Sales Consultants on finance processing and metrics, support the finance and insurance process and performance. Achieve high customer service score (NPS), oversee store management as required, support inventory and reconditioning processes, pricing of cars as needed, support omni-channel sales, monitor store and ICC (Internal Audit Checklist) compliance, manage employee, consumer and vendor issues as needed.