Position Summary:

The Security Supervisor is responsible for the supervision ofHeritage Community of Kalamazoo’s Security and Transportation Department,including direct supervision of security and transportation staff. The SecuritySupervisor is committed to maintaining the highest level of safety and securityfor our residents and staff. The Security Department operates 24 hours a day, 7days a week, to support HCK. The salary range for this position is $41,184-61,799. 

Major Responsibilities

The Security Supervisor will:

• Ensure compliance with all local, state, and federal guidelines for emergency management, security, and transportation.
• Ensure a safe and clean environment for the residents, visitors, and staff of the facilities and organization.
• Schedule staff to cover 24/7 security and transportation needs.
• Develop staff in both technical and professional skills through performance management (coaching, training, counseling, annual formal performance evaluations, and employee recognition.)
• Ensure security staff are trained in all emergency management procedures.
• Respond to resident concerns involving security and transportation.
• Complete supervisor duties, including hiring, timekeeping, and progressive discipline.
• Develop, monitor, and update safety and transportation policies and procedures.
• Conduct and supervise investigations related to accidents, thefts, and property loss.
• Conduct risk management assessments.
• Liaison with local fire, EMS, and law enforcement agencies
• Provideongoing updates on security and transportation goals and objectives to seniormanagement.
• Providesecurity team support with campus event planning, scheduling, setup, and takedown.
• Overseethe transportation of residents on and off campus for inner building events,doctor appointments, Church, etc.
• Maintainthe vehicle maintenance schedule for the security and transportation departmentvehicles.
• Performthe functions of the Security Assistant position when necessary.
• Otherduties as assigned.

RequiredCertifications, Licenses, and Registrations

• CPRand first aid certification or the ability to obtain the certification within 3months of employment.
• Valid Michigan Driver's License.
• Chauffeur's License when eligible (within 6 months when job duties require).
• Small Bus Certification testing wheneligible and job duties require.

Knowledge andCritical Skills / Expertise

• Ability to managemultiple priorities, complex situations, a diverse team of employees, andresident needs.
• Interpersonal andcommunications skills/
• Ability to bediscrete, tactful, and timely when addressing internal and external issuesinvolving residents, visitors, and staff.
• Ability tomaintain confidentiality as it relates to resident and staff information.
• Ability to usevarious electronic communication devices, including phones, computers, andtablets.
• Knowledge ofMicrosoft programs, including Outlook, Word, Excel, and PowerPoint.
• 3 years of experience working in a security-related field.
• 2-3 years ofbusiness operations/supervisory experience.
• At least 18 years of age.