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Service representative
Hensley llc Tucson, AZ
$60k-76k (estimate)
Full Time | IT Outsourcing & Consulting 3 Weeks Ago
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Hensley llc is Hiring a Service representative Near Tucson, AZ

Position Summary :

We are looking for a full-time customer service-oriented Draft Services Representative . This position will deliver and maintain draft equipment at assigned accounts, establish and maintain positive relationships with customers and accounts, resolve service complaints and special customer requests.

Position Responsibilities may include, but not limited to :

  • Schedule : Tuesday Saturday 8 hours shifts
  • Organize schedule and maintain daily route
  • Perform installations in new and existing accounts
  • Deliver tap handles to the accounts as requested by the Sales rep / Team Leader.
  • Establishes rapport with decision-maker (manager or owner) at assigned accounts.
  • Assists on installations as needed.
  • Completes a daily tracking work log
  • Diagnose and repair draft system problems for the retailer.
  • Perform all other duties as assigned
  • Consult with accounts on draft problems to troubleshoot and resolve and following up to ensure customer satisfaction
  • Work with accounts and sales team regarding service & new sales opportunities
  • Maintain proper inventory of parts, cleaning chemicals and tap handles
  • Clean and maintain draft work areas and equipment

Required Skills and Experience :

  • 21 years of age or older
  • Excellent customer service and communication skills
  • Frequently required to lift and / or move up to (50) lbs for package product and up to (100) lbs for keg product
  • Must be able to work weekends and holidays
  • Must have a valid driver's license with clean driving record
  • Must have a cell phone with data capability, we will provide cell phone allowance
  • Previous beverage industry experience helpful, but not necessary
  • Required to drive own vehicle

Compensation :

  • Cell phone allowance - $30.00 per month
  • Car Allowance $400 per month
  • Paid holidays
  • Weekly pay schedule

Hensley Benefits :

  • Medical, Dental, and Vision insurance plus EAP, 401K, Tuition Reimbursement
  • PTO - Paid time off
  • Safe Ride Home- Cab ride or UBER reimbursement
  • Last updated : 2024-05-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$60k-76k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/12/2024

WEBSITE

hensleygroup.net

HEADQUARTERS

SPENCER, NC

SIZE

50 - 100

TYPE

Private

CEO

MALCOM F HENSLEY JR

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Service representative include Customer Service, Installation, Communication Skills, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Representative job description and responsibilities

Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.

01/08/2022: Orlando, FL

Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

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Service representatives may also offer additional sales and products, sell products or services directly.

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Measure and analyse customer feedback.

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Service representative are responsible for addressing customer needs and ensuring they have a good experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

03/24/2022: Worcester, MA

Service representatives typically use a telephone, computer and other office equipment.

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Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.

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A good service representative should not waste customers’ time by keeping them waiting for too long.

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The best service representative must have a deep knowledge of how their companies’ products work.

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Step 3: View the best colleges and universities for Service Representative.

Butler University
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