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GENERAL SUMMARY:

Functions with a high degree of independence to perform specimen collection, accessioning, and preparation for transport as a primary function. Helps to identify and meet the needs of laboratory customers. Corresponds within the office and by telephone to provide information and resolve problems related to test requests, submission requirements, and result status. Uses information systems to gather data and track client encounters. Must demonstrate competency, reliability, productivity, and compassion on a sustained basis. May transport samples and must be available to cover on short notice.

EDUCATION & EXPERIENCE:

• High school graduate or equivalent required.
• Minimum of six months phlebotomy experience with demonstrated competency in specimen collection from patients of all ages required.
• Must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance, for rotation across sites and sample transport.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills required.
• Must demonstrate successful use of information systems and organized work habits.
• Experience in a hospital or clinic laboratory preferred.
• Familiarity with medical terminology preferred.
• Diploma or Certificate of formal phlebotomy training preferred.

CERTIFICATIONS/LICENSURES REQUIRED:
Must possess and maintain a valid Michigan motor vehicle license

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Laboratory Outreach
• Shift: Day Job
• Union Code: Not Applicable