• 2 years of experience replacing hardware components. (Motherboards, Hard drives, etc...)
• Install, configure, and maintain hardware and software systems
• Installations, Moves, Adds, Changes
• Maintain accurate records of repairs, inventory, and equipment
• Customer service soft skills

Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with providing breakfix support for printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations:

Responsibilities:

• Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope.
• Performing equipment installations, upgrades, and repairs for clients' printers, PCs, and other IT equipment.
• Provide day to day support at the customer locations within a geographical region(s)
• Support customers in technical problems they have with their technical equipment

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.