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IT service support requests & incidents
esponsibilities:
Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure
Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals
Install, configure, and maintain data center hardware, including servers, switches, and storage systems
Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management
Requirements:
5 years of experience as a Data Center Technician, Server Technician, or similar role
Strong knowledge of data center hardware and software, including servers, switches, and storage systems
Experience working with enterprise-level IT infrastructure
Familiarity with Windows OS, Linux, and various software applications
Knowledge of TCP/IP and networking protocols
Excellent communication and customer service skills
Ability to work independently and as part of a team
Flexibility to work outside of normal business hours, as needed
At Hemmersbach, we work with a wide range of clients, including major technology companies and global corporations. Our onsite technicians are crucial to our team, providing exceptional technical support and ensuring our clients' IT infrastructure runs smoothly.
If you have the required skills and experience, and you are passionate about technology and providing excellent customer service, we encourage you to apply for this exciting opportunity to join our dynamic team.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Full Time
IT Outsourcing & Consulting
$62k-78k (estimate)
06/09/2023
05/11/2024
NURNBERG, BAYERN
500 - 1,000
2012
RALPH KOCZWARA
$200M - $500M
IT Outsourcing & Consulting
The job skills required for IT Field Technician include Installation, Customer Service, Troubleshooting, Technical Support, Communication Skills, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Technician. Select any job title you are interested in and start to search job requirements.
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Quotes from people on IT Field Technician job description and responsibilities
Responsibility includes installing and configuring hardware and software components to ensure usability.
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Troubleshooting hardware and software issues are included in their responsibility.
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Upgrading the entire system to enable compatible software on all computers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Technician jobs
Practice fixing common computer problems.
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Earn tech-related certifications.
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Possess excellent technical programming skills.
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Conducting daily backup operations.
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Managing technical documentation.
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Step 3: View the best colleges and universities for IT Field Technician.