Position Overview:

Helping Celebrate Abilities seeks individuals who are passionate about making a positive impact in their work for our Office Administrator role. By joining HCA's administrative team, you'll play a crucial role in supporting an organization dedicated to celebrating and empowering individuals with diverse abilities. This role offers a chance to develop valuable administrative skills, work in a collaborative and inclusive environment, and contribute to the greater good by facilitating the smooth operation of an organization committed to improving the lives of those we serve. If you're looking for a fulfilling career where your administrative talents can make a difference, HCA is the place for you.

Essential Duties and Responsibilities:

• Manages the day-to-day operations of front office. Plan and schedule work-flow of staff assignments.
• Supervise clerical or administrative personnel.
• Ensure professional, service-oriented reception of parents, visitors and members of the public who call or visit the preschool building.
• Supervise the work of support staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
• Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
• Develops and maintains administrative procedures; recommends, develops, and implements changes as appropriate. Oversee maintenance of office record-keeping systems.
• Oversee the preparations of reports, memos, letters, meeting minutes and other documents.
• Performs annual staff evaluations for support staff.
• Fosters a positive, high performance and collaborative environment.
• Ensure the department maintains a safe, clean, organized, professional work environment.
• Maintains confidentiality of organization fiscal, personnel and consumer related information.
• Maintains a thorough working knowledge of and adheres to organization policies and procedures.
• Other duties as assigned by the Executive Assistant.

Education and Experience Requirements:

• Associate degree in Business Administration or a related field
• Must have 3-5 years’ experience with administrative support with supervisory experience.

Qualifications and Knowledge:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Excellent communication and language skills with the ability to take up roles and responsibilities on a proactive basis. Must be confident with organizational ability and possess the capacity to multi-task.
• Proficient with modern office software including Microsoft Excel, Microsoft Outlook, Microsoft Teams, and Microsoft Word.
• Ability to analyze information and evaluate results to choose the best solution and solve problems.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Work involves sitting most of the time. Walking and standing are required only occasionally
• Occasionally required to reach with hands and arms.
• Fingering is required regularly for typing and the use of hands in a repetitive motion.
• Regularly required to talk and hear with the ability to exchange and receive detailed information.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus to perform activities such as preparing and analyzing data, viewing computer screens.
• Working conditions of this position do not substantially expose workers to adverse environmental conditions and are typical of an indoor work environment.

HCA is proud to offer a competitive suite of benefits including but not limited to:

• Medical insurance
• Dental insurance
• Vision insurance
• Generous paid time off including vacation, holiday, personal, and sick time
• Retirement plan with company matching
• Telehealth/concierge medicine
• FSA
• HSA
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Critical illness/specified disease insurance
• Accident insurance
• Employee assistance program
• Tuition reimbursement
• Professional development assistance
• Travel reimbursement