Help at Home is hiring a Location Manager!

Now offering weekly pay!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

We are currently seeking a Location Manager to oversee daily office operations at their branch location. They will also ensure quality service delivery to all of our clients within contract, state/federal regulations and company policies and procedures. This is an ideal role for individuals with experience providing leadership in a healthcare setting. Work hours for this role are Monday - Friday 8:00AM - 5:00PM.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas. 

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization. 

Responsibilities

• Organizes and administers all services and office operations with the services areas;
• Responsible for overseeing recruitment, screening, selection and training of all field and administrative staff;
• Implements and interprets service and operations policies;
• Delegates duties and establishes proper accountability for staff members;
• Supervises and directs service and operations of staff;
• Coordinate recognition program within the company;
• Maintains liaison with local contracting entity with regard to contract services and operations;
• Supervises the training of Staffing Supervisors within the office;
• Coordinate timesheets and complete payroll entry forms for submission to Payroll;
• Supervise the implementation of trainings and in-service meetings each quarter, teaching all or part of the training as necessary;
• Process authorizations to ensure updated information is documented on the clients’ files, schedules and computer system;
• Coordinate the opening of new cases with the Staffing Supervisors;
• Ensure all documentation is accurate and up to date for all client and employee files;
• Arbitrates grievances reported from field or Administrative staff personnel and clients;
• Monitor and maintain petty cash account;
• Perform monthly service calls to all clients to ensure workers are performing to standards and the client is completely satisfied with their services;
• Calculate weekly case counts and fax to the Regional Vice President;
• Other duties and tasks as assigned by the Area Manager and/or Vice President.

Minimum Qualifications

• Minimum three (3) years experience in social service administration or 3 years experience in provision of in-home services to the elderly and/or disabled or a degree from an accredited four-year institution; AND
• Excellent oral and written communication skills; AND
• Demonstrate oral and written communication skills;
• Possess a demonstrated ability to organize, administer, and evaluate on-going services in a multi-phased operation; AND
• Have a strong working knowledge of all program rules, procedures, and Company rules and procedures.

In order to be employed as a Location Manager, candidates must comply with state background screening requirements. Compensation and benefits vary by state and location so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.