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Summary
Some call it a career. For us, it's a calling.
National Jewish Health is currently seeking a Scheduling Customer Service Representative to join our dedicated team of qualified Patient Access professionals. Non-sectarian National Jewish Health is the leading respiratory hospital in the United States. It is known worldwide for the treatment of patients with respiratory, cardiac, immune and related disorders, and for groundbreaking medical research.
This position will have a high level of impact on the institution as the first point of contact on each patient's journey to the world class health care experience that only National Jewish Health can provide. Our Scheduling Customer Service Representatives collaborate with clinic staff and other health professionals to provide outstanding patient-centered care.
The candidate selected for this role will thrive working in a fast paced, fun environment with a focus on detail and quality, and will be passionate about customer service with kindness and compassion. The ideal candidate will bring strong customer focus, adaptability, quality orientation, and ability to independently problem solve.
If helping kids and adults to have the best possible patient access experience is your calling, apply to join our fantastic team of Scheduling Customer Service Representatives now!
Position Summary
The Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and ancillary services. Maintains communication with both patients and clinical staff to ensure a successful patient experience.
Essential Duties
Competencies
Supervisory or Managerial Responsibility
None
Travel
None
Core Values
Minimum Qualifications
Salary Range: $19.00 - $21.00. Candidates who are bilingual speaking Spanish will receive an additional $1.00/hour language differential.
Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
Full Time
$40k-49k (estimate)
03/23/2024
05/02/2024