About Heath 

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for over 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. 

Position Summary

Tile Quality Control at Heath is a key part of the finished goods process; you are inspecting the glazed and fired tile, counting, recording losses, packing tile in boxes, and organizing the finished goods for client orders. This position has an eight-month training period to learn all the various tile glazes and acceptable variations and quality control standards. An ideal candidate has very good attention to detail, works rapidly, and is always mindful of quality. This role is hands-on working in a production environment; the work is steady-paced, on your feet, and requires the ability to lift, move, bend, and twist throughout the workday.
Candidates must be good at math, accurate counters, comfortable using computers and tablets, and able to carefully read work orders. Responsibilities

• Learn all 100 glazes and 30 shapes and sizes
• Maintain knowledge of current and changing quality control standards
• Sorting first and second-quality tiles, coding, and boxing
• Recording sorted totals on production orders and sales orders and entering them into Netsuite or other computer systems
• Track daily totals
• Label sample tiles 
• Assist other members of the quality control team with orders
• Other projects as assigned

Qualifications and Skills

• Excellent people skills: must be patient and flexible ​​​​​​​
• Excellent communication skills both written and oral
• Proficiency with basic Mathematics (addition, subtraction, multiplication, division)
• Basic computer skills

This position is a full-time, non-exempt role that is on-site at our San Francisco Factory & Showroom. The hours for this position are 6:00 a.m. - 2:30 p.m., Monday through Friday. This is a Union position and begins at $25.00 hourly. 

Benefits

We are committed to your health and well-being. Heath offers a comprehensive benefits package for full-time employees that includes a choice of medical plans, dental, vision, acupuncture, and chiropractic, as well life insurance – premiums are 100% paid for employees. An annual 401(k) contribution that grows with job tenure. We offer a generous time-off allocation and a great discount on all Heath Ceramics products.

Proud Equal Opportunity Employer

At Heath, we don’t just accept differences — we celebrate it, we support it. Heath is proud to be an equal-opportunity workplace. Our goal is to be a diverse workforce at all job levels. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, transgender status, age, marital status, veteran status, or disability status.

How to Apply

If you would like to be considered for this role please apply through this application process, attaching your resume, cover letter, and portfolio or website. Thank you for your interest!