Job Description:

Requirements:

Required Knowledge and Skills

• A strong commitment to Heartspring’s values or excellence, celebration, leadership, service, possibility, and integrity.
• Must exhibit highest professional integrity and ability to work confidentially with discretion.
• Capability of organizing, conceptualizing, and prioritizing objectives.
• Thorough understanding of IT and practical applications to support the company’s goals.
• Proficient in the use of e-mail, word processing, spreadsheet, database, and presentation software and use of the Internet to access data, maintain records, generate reports, and communicate with others.
• Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
• Demonstrated effective supervisory, interpersonal and leadership skills; ability to work independently with little direction.
• Uses expertise to influence and advocate for improved practice and to advance organizational outcomes.
• Demonstrates the ability to work productively within and across teams to achieve goals that are customer centered.
• Applies a customer centered approach to deliver and exchange information that leads to mutual understanding.
• Demonstrates ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Demonstrates advancing knowledge, skills and abilities in role and in field of practice.
• Demonstrated experience in managing a high-volume workflow office.
• Demonstrated experience of working effectively in a team environment with a customer service focus.
• Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management teams.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
• Skilled in resolving conflicts and mediating disputes.

• Must be able to lift up to 50 pounds at a time.
• Ability to work on ladders.

Benefits:

Heartspring offers a generous benefits package including three weeks of paid vacation, sick leave, medical/dental/vision insurance, life insurance, short term disability insurance and retirement plans. Heartspring also offers opportunities to grow within and advance your careers through on-the-job training, internal promotion preferences, and the Heartspring scholarship program to help you go back to school.

Heartspring is a drug-free campus. Heartspring is an EEO employer.