HeartPlace - USHV has an excellent full time employment opportunity, with benefits, for an experienced Clinic Manager to Float with our EP staff in the Dallas and Collin counties HeartPlace clinics.  A minimum of five years of medical office management experience would be required. Prior experience with an electrophysiologist practice is preferred.

General Summary

Responsible for administration, planning and management of all clerical and administrative staff and office activities. Works diligently to ensure financial health of assigned clinic through Practice Development efforts and efficient operational flows.

Principal Duties and Responsibilities

1. Responsible for professional administration of assigned office. Includes responsibility for, and oversight of, administrative and clinical duties related to physician(s), patients and all employee(s).
2. Ensures appropriate communication to facilitate office compliance related to Company and regulatory policies and practices. 
3. Respond to patient account inquires (check for accurate insurance reimbursement & open charges).
4. Negotiates and arranges financial arrangement with patients. 
5. Coordinates Health Fairs & Talks and Community Public Relations or marketing events for assigned clinic. 
6. Ensures and oversees OSHA and HIPAA requirements.
7. Ensures efficient function of the office through proper employee scheduling. Accepts, considers and approves/denies employee requests for PTO. Ensures employees are correctly administering time sheets. Ensures time submitted for payment is accurate and complies with Company policy. Approves time for payment in a timely manner. 
8. Supervises and/or performs Check-In, Check-Out, scheduling, insurance verification/precertification and payment collection process as required due to office demands. 
9. Partners with Operations and Human Resources to address offices issues and/or employee concerns to appropriate party. 
10. Attends regular meetings with other supervisors and directors. 
11. Participates in recruitment, hiring, counseling, and termination of front office/clinical staff. 
12. Performs annual evaluations on front office/clinical personnel.
13. Responsible for positive communication of information to/from office and CPR, and remains in-frequent contact with immediate supervisor. 
14. Maintains and coordinates physician call schedules, physician time off, meetings and any other scheduling needs for physicians. 

1. Actively demonstrates teamwork at all times.

1. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.
2. Has oversight over OSHA requirements and adheres to company safety standards at all times.
3. Attends work in accordance with the attendance management policy.
4. Completes education requirements timely as set by the Company.
5. Any other duties as assigned by the Corporate Operations Team

Knowledge, Skills and Abilities

1. High school diploma or GED is required. Associates or bachelor’s degree preferred, and may be required depending upon the complexity of the clinic. Courses in medical terminology and health care office management preferred.
2. 5 years professional administrative / clinical experience at increasing levels of responsibility in a medical environment.
3. Proven track record of strong medical skills/experience. Professional level knowledge of medical billing practices.
4. Supervisory experience: strong employee and patient relations skills
5. Strong communication skills; verbal and written. Ability to communicate clearly and effectively with a diverse candidate and employee population, and at a variety of educational levels.
6. Professional aptitude, presentation, and demeanor.
7. Business-level competency with Microsoft Office suite (Word and Excel). 
8. Ability to quickly master Company proprietary software.
9. Intermediate 10 Key capability.
10. Basic Accounting skills.
11. Current Texas driver’s license/ability to travel between clinics as needed or to the Home Office for meetings.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.