8 Customer Services Specialist Jobs in Huntersville, NC
Heartline Fitness Systems is Hiring a Customer Services Specialist Near Huntersville, NC
ESSENTIAL RESPONSIBILITIES
- Answer inbound calls from customers, technicians, and vendors.
- Monitor tracking and data entry.
- Follow customer success standards to minimize handoffs as it relates to providing assistance to customers, vendors, and employees.
- Follow best practices with Netsuite CRM functionality and case follow-up standards to ensure customer success.
- Validate and Update customer information in Netsuite CRM system.
- Make outbound calls to confirm scheduled service calls when needed
- Input new customers into NetSuite CRM system.
- Maintain positions KPI's and reports on a daily basis.
- Excellent customer service skills
- Ability to communicate effectively
- Strong interpersonal skills and problem solving ability
- Ability to multi-task
- Team Player mentality
- Detail oriented
- High School Diploma or GED
- Experience with Netsuite CRM system preferred but not required
As a member of Heartline Fitness you can expect:
- Growth opportunities
- A fun, friendly, professional working environment
- Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance
Job Type: Full-time
Job Summary
Full Time
$47k-59k (estimate)
09/28/2023
05/22/2024
heartlinefitness.com
Derwood, MD
100 - 200
Related Companies
The job skills required for Customer Services Specialist include Customer Service, Problem Solving, Life Insurance, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Services Specialist positions, which can be used as a reference in future career path planning. As a Customer Services Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Specialist. You can explore the career advancement for a Customer Services Specialist below and select your interested title to get hiring information.
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