The Scrum Master will facilitate the Development process, while ensuring that our teams deliver quality software solutions to meet the evolving needs of MHK’s clients. You will work closely with our cross functional teams and play an important role in both project management and process facilitation supporting the Scrum framework. 

Primary Responsibilities:

• Running Daily Scrum Meetings
• Schedule Sprint Planning, Heat Map and other agile activities
• Own the Product Sprint Process, including planning and estimation 
• Manage the Sprint Impediment list.
• Resolving any open issues/impediments that the team faces during sprint execution.
• Sprint Planning: accountable and responsible for ensuring this meeting takes place so the team can focus on estimating stories.
• Facilitate Product Backlog Refinement (Grooming) 
• Sprint Retrospective: helps facilitate the meeting so the team can discuss what went well and what to improve in the next sprint.
• Risk Management and mitigation relative to scope, timeline and resources

Secondary Responsibilities:

• Maintain JIRA Metrics and Dashboards
• Portfolio Oversight

Job Requirements: 

• 3 years professional experience as Scrum Master
• Prior experience as a Scrum Master in health plan operations or healthcare SaaS environment 
• Strong understanding of Agile principles, Scrum framework, or other Agile methodologies 
• Proven experience guiding and mentoring Product and Development teams. 
• Experience in recognizing issues, risks, and dependencies in all phases of an agile project and applying appropriate mitigation strategies.
• Excellent communication, interpersonal, and problem solving skills. 
• Experienced with Agile project management tools (JIRA, MS Project, Visio)

Education Requirements:

• Certified Scrum Master or other Agile certification. 
• Bachelor’s Degree preferred.

Additional Position Requirements:

• Travel to clients or to Tampa office for Releases may be necessary (monthly or quarterly) 
• Ability to sit for extended periods of time. 

COMMITMENT TO DIVERSITY & INCLUSION:

We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@mhk.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement 

Benefits Snapshot:

• Medical, vision, and dental plans for full time employees
• 401(k) offered with a generous match
• Benefits begin on first day of the month following employment
• Exercise/Health Club reimbursement opportunity 
• Monthly dependent care reimbursement opportunity 
• Short Term and Long Term disability 
• Basic Term Life and AD&D Insurance

Paid Time Off

• 15 days Paid Time Off
• 13 Company Paid Holidays
• 3 Personal Days
• 2 Community Service days