KCCI is a multi-platform local media leader. Our passionate team members serve our viewers and clients with world-class content and advertising solutions seen by thousands of consumers every day. And because we know consumers do not want to be constrained, we are driven to ensure every news story and every advertising solution will reach them wherever they are, and on whatever device they are using. As part of the global Hearst team, based in Des Moines, Iowa, our resources to serve our viewers, clients and employees are best-in-class.

KCCI employees change the world with their work. Our journalists produce award-winning content that helps consumers makes sense of their community. Our sales team delivers strategic advertising solutions to help local businesses fulfill their dreams. The KCCI team also cares deeply about their friends and neighbors. Every year their collective work raises thousands of dollars and awareness for local charitable causes. 

The Sales Assistant/Client Success Specialist works side-by-side with our multi-media sales consultants to serve our local clients. You will partner with other sales team members to generate presentations, manage orders, maintain the client database, and ensure our client communication is exceptional. You will help our team deliver a high-quality KCCI experience in a cheerful way to our clients and your colleagues. This is an opportunity to get in on the ground floor with plenty of opportunity to advance. If you are a driven and passionate professional looking for a way to make an immediate impact, we want to hear from you. 

Job Responsibilities: 

• Partner with our sales team on the development of sales proposals, advertising packages and client presentations.
• Create supporting marketing materials for our sales team.
• Effectively communicate with internal staff and external clients on performance and delivery of campaigns.
• Manage the details from proposal to order entry. 
• Maintain and organize KCCI’s client database and client files.
• Assist KCCI’s Research Director with updating programming and rates in our sales system.
• Assist in monitoring the client service experience with all local clients
• Provide periodic support for the President and General Manager or Business Manager as needed.
• Back-up our Program Director as called on.

Experience Requirements:

• Must have computer and software experience.
• Client relations and team support experience. 
• Previous commercial television experience a plus, military experience considered.

Qualifications Requirements: 

• Proficient in Microsoft Office, WideOrbit, and MediaLine.
• Ability to thrive in a fast-paced work environment, manage multiple projects and tight deadlines.
• Consistently meet deadlines in a challenging and dynamic environment.
• Capable of learning new systems promptly and thoroughly.
• Strong verbal and written communication skills are essential.
• Must be highly-focused, organized, and detail oriented. 
• Must take pride in work, respond to instruction well, thrive in a fast-paced environment, enjoy working independently and perform at a consistently high-level.
• Extreme attention to detail.