213 Customer service specialist Jobs in Savannah, GA
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HealthEcareers - Client is Hiring a Customer service specialist Near Savannah, GA
Position Summary
Follows established policies and procedures while performing a wide variety of individual tasks relating to customer service.
Main function is to respond promptly to customer inquiries by telephone, electronically or face to face. Position is required to handle patient advocate calls.
Responsible for Patient Account emails, along with Attorney letters.
- Bad debt and 501 R letters
- Avadyne, Collections and Risk Management Liaison
- Patient disputes
- Reports and spreadsheets
- Demonstrates well developed telephone etiquette
- Has adaptability
- Have Initiative
- Processes incoming correspondence to include bankruptcy notification
- Familiar with Financial Assistance Process and communicate to patient
- Passport, Price Estimator, IPayX, and Paynav
- Other duties as assigned
Education
High School Diploma of Business - Preferred
Experience
2-3 Years Hospital Patient Accounts - Required
A minimum of one or two years of clerical experience utilizing knowledge of office procedures, organizational and computer skills is required.
Prior experience working in a medical setting and diverse population is desired
Prior customer service experience is preferred.
License & Certification
None Required
Core Job Functions
Resolves patient account problems in a positive manner within established timeframes. Provides feedback to the caller with established timeframes.
Documents all actions taken.
- Keeps abreast of Health System services in order to provide correct, current information. Refers callers to the appropriate party if unable to provide the information.
- Assures there is proper authorization to release PHI (Personal Health Information). Provides patients with requested itemized bills within established timeframes.
- Mails Financial Assistance applications in a timely manner. Correctly answers questions about the Financial Assistance Program.
Assists patients in the completion of the application.
PI237187807
Compensation Information :
$0.0 / - $0.0 /
Starting At : 0.0
Up To : 0.0
Last updated : 2024-03-08
Job Summary
Full Time
$38k-48k (estimate)
03/10/2024
04/12/2024
The job skills required for Customer service specialist include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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