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Job Description
JOB INFORMATION :
Job Title : Customer Service Center Intermodal Specialist Department(s) : 5082 - Customer Service Center Location(s) : Garden City Terminal FLSA Status : Non-Exempt
JOB OVERVIEW : Under the supervision of the CSC Systems Manager, the Intermodal Specialist - CSC works to achieve end-to-end visibility for intermodal containers from time of availability to final destination.
Retain focus on customer loyalty and establish value added services to further strengthen the relationships with GPA customers.
To be customer focused delivering service and value.
Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES :
JOB REQUIREMENTS : Knowledge, Skills, & Abilities
Strong Microsoft Word, Excel, and PowerPoint required.Excellent written, oral, and presentation skills interpersonal skills and the ability to interact effectively and professionally with GPA staff on all levels of administration as well as internal and external customers in order to create a result-driven, team-oriented environment.
Experience
3 years customer relations experience, strong knowledge in international trade procedures Preferred
Education
Licenses & Certifications
Note : This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job.
Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation, an without direct threat to the health or safety of others.
Revised : 3 / 4 / 2024
Last updated : 2024-03-09
Full Time
Public Administration
$53k-68k (estimate)
03/13/2024
06/08/2024
gaports.com
BRUNSWICK, GA
500 - 1,000
1945
CHARLIE REGINI
$200M - $500M
Public Administration
The Ports of Savannah and Brunswick are vital gateways to global markets for U.S. manufacturers and retailers, handling containerized cargo, refrigerated goods, breakbulk, agri-bulk and vehicles. Savannahs Garden City Terminal is the nations fourth busiest container terminal, while the Port of Brunswick ranks No. 1 for the import of new autos. The GPA supports nearly 440,000 jobs throughout the state, representing $25 billion in personal income annually. For five years in-a-row, Georgia has been named the best state in which to do business. Factors including its low tax burden, innovative work...force training and world-class logistics network set Georgia apart. With direct links to interstates 95 and 16 and on terminal rail service from two class 1 rail providers, CSX and Norfolk Southern, Georgia is a hub for cargo distribution reaching the fast growing Southeast U.S. GPA balances economic growth with a commitment to sustainability. Initiatives include electrification efforts that avoid the use of more than 5.8 million gallons of diesel annually. Over the last 15 years, GPA has reduced diesel consumption by more than 50 percent per container unit moved. To better serve todays megaships, deepening of the Savannah Harbor to 47 feet has begun. Super Post-Panamax vessels will be able to call on Savannah with heavier loads and greater scheduling flexibility once the Savannah Harbor Expansion Project is complete.
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The job skills required for Customer service specialist include Customer Service, Initiative, Transportation, Presentation, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.