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Quality Assurance Manager
$119k-150k (estimate)
Full Time | Social & Legal Services 1 Month Ago
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Healthcare Alternative Systems, Inc is Hiring a Quality Assurance Manager Near Chicago, IL

Quality Assurance Manager
4734 W Chicago Ave
Chicago, IL 60651
Full-Time, Exempt
Healthcare Alternative Systems, Inc. (H.A.S.) is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a continuum of programs addressing substance abuse, mental health, adolescent issues, family relationships, and more. Every year, H.A.S. serves over six thousand individuals.
Benefits:
  • Competitive hourly salary
  • Health insurance (PPO, HMO)
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Flexible spending account (FSA) / Health savings account (HSA)
  • Life insurance
  • CEU eligible on-site trainings
  • Supervision
  • $200 Professional Development
Essential Functions:
The Quality Assurance Manager provides support to H.A.S leadership in reporting and tracking internal programming, government agencies and grant funded programming to ensure program and fiscal compliance. The position will monitor programs and grants and will maintain detailed documentation. The position will work closely with Program specific Professional Clinical staff, Utilization Review, Leadership and Development staff to ensure contractual and funding requirements are met.
Quality Assurance Manager Responsibilities:
  • Responsible as the point of contact for all survey processes including but not limited to, SUPR/IDHS/CARF.
  • Responsible for the re-application and audit process of the Commission Accreditation of Rehabilitation Facilities (CARF).
  • Attend annually Commission Accreditation of Rehabilitation Facilities (CARF), training.
  • Assists in gathering data to ensure HAS meets all State and Federal treatment outcome measurements.
  • Creates and maintains an accurate tracking system of programs and active grants.
  • Works with program staff to ensure compliance with funding guidelines and reporting requirements.
  • Responsible for performance measure and outcomes being established for each program with a detailed plan to collect the data and report out.
  • Oversees incident reporting system to include tracking, investigate follow-up, education, corrective action and maintaining database for reporting and monitoring purposes.
  • Establish safety policies and procedures in accordance with best practices, monitor all activities related to Safety, and provide reports on Safety findings.
  • Completes monthly safety walk throughs at all sites to ensure maintained compliance with OSHA guidelines, performing surprise drills as needed.
  • Provide reports monthly to the Management Team of findings and action plans to rectify if any deficiencies are found.
  • Collect, analyze and summarize Participant Satisfaction Surveys and feedback from Participant Satisfaction Surveys.
  • Assists leadership in conducting a comprehensive, continuous quality improvement (CQI) program throughout each site, acting as the Committee Chair, develops action plans, outcome goals and analyzes results on an ongoing basis.
  • Ensure that findings and action plans are shared monthly with program Directors and communication is effective and ongoing in coordinating plans to rectify action plans.
  • Supports program staff to problem solve and work collaboratively to address most needs and challenges that happen at sites.
  • Attend site team meetings monthly to share data as relevant to each site.
  • Able to work with others in a professional climate, able to engage with the Executive Team as well as Board of Directors as needed to share Annual reports.
  • Travel to program sites and partner sites regularly.
  • Performs any other related duties as requested by Supervisor.
Quality Assurance Qualifications:
  • Knowledge of ASAM criteria, DMS-V, and ICD-10.
  • Flexible to adapt to schedules and work load to the needs and demands of the program.
  • Knowledge of MS Office applications.
  • Knowledge of State and Federal Behavioral Health Performance Measures preferred.
  • Knowledge of Illinois Department of Human Services regulations and service rules; as well as CARF standards or other accreditation bodies.
  • Possess both excellent written and verbal communication skills.
  • Ability to maintain pose and work in a professional manner across a variety of different programs.
  • Possession of a valid Illinois Driver’s License and willingness to use personal vehicle during the course of employment.
  • H.A.S. requires all staff to work onsite.
Education and Experience Requirements:
  • Master’s degree in Public Health, Quality, Healthcare Administration, Psychology, Social Work, or another behavioral health degree from a regionally accredited educational institution which has U.S. Department of Education approval, is preferred.
  • LCSW or LCPC preferred.
  • Familiar with managed care environment and public payer systems.
  • Must have 3 to 5 years of Substance Abuse and Mental Health experience preferably in a supervisory role.
EOE

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$119k-150k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

03/30/2024

WEBSITE

hascares.org

HEADQUARTERS

CHICAGO, IL

SIZE

100 - 200

FOUNDED

1974

CEO

CARLOS FREYTAS

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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About Healthcare Alternative Systems, Inc

In 1974, Healthcare Alternative Systems (H.A.S.) began as a response to the health disparities among Chicago's Hispanic community. After more than 40 years of service, H.A.S. has firmly established itself as a leading provider of mental health and substance use treatment services for under-served communities throughout Cook and DuPage counties. We remain proudly committed to providing a continuum of multicultural and bilingual (English/Spanish) social services that empower individuals, families, and communities. Each year H.A.S. provides approximately 4,000 individuals the supports needed to l...ive a self-directed, dignified life. Our programs include: outpatient and intensive outpatient substance use treatment, medication assisted treatment, residential and transitional housing support, and domestic violence support and prevention services. Additionally, we are one of the only providers in the state to offer Spanish-language services to women experiencing postpartum depression. ----- En 1974, Healthcare Alternative Systems (H.A.S.) comenz como una respuesta directa a las desigualdades de salud entre la comunidad hispana de Chicago. Despus de ms de 40 aos de servicio, H.A.S. se ha establecido firmemente como un lder en proveer servicios de salud mental y conductual para comunidades marginadas en los condados de Cook y DuPage. Nosotros nos comprometemos en brindarle una variedad de servicios multiculturales y bilinges (ingls/espaol) de la salud conductual y servicios sociales que empoderan a las personas, las familias y las comunidades. Nuestros programas incluyen: tratamiento ambulatorio y uso intensivo de sustancias para pacientes ambulatorios, tratamiento asistido por medicamentos, apoyo residencial y de vivienda de transicin, y servicios de apoyo a la violencia domstica. Adems, somos uno de los nicos proveedores en el estado que ofrece servicios en espaol a mujeres que experimentan o corren el riesgo de sufrir depresin posparto. More
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