As a liaison between business and IT teams, this role ensures cost-effective solutions. Responsibilities include process analysis, project management, test script development, documentation, vendor management, and data analysis. Position is not eligible for sponsorship. Position overviewImproving organizational and staff performance by analyzing/developing workflows, processes, and functional gaps and developing optimal solutions.Serving as project lead during application selection and implementation, facilitating communication between and decision-making of the business and technical teams. Developing test scripts and manage User Acceptance Testing (UAT) for applications.Serving as project lead for non-application projects assigned, providing operational and analytical support for cross-departmental activities.Working closely with affected business units and associated technical teams, develop and maintain appropriate documentation for application implementation, including workflow diagrams, business requirements, requirements management plans, system implementation work plans, change management documentation, and other documents as necessary.Working with the Information Technology teams to identify potential solutions to business problems that require a technical solution.Managing vendor relationships, with focused effort during periods of application implementation. Developing systems and processes to support operational strategy.Compiling data, analyze information, and prepare reports.Facilitating and documenting meetings.Communicating information in an organized and easy-to-understand manner, translating business needs to the technical team and vice versa.Serving as liaison between business units and technical teams to ensure that all parties of a project are working in a cohesive manner toward optimal organizational results.Ensuring timely completion of all deliverables.Researching issues related to assigned projects, including regulatory compliance; identify impact on the plan.Assisting in the development of policies and procedures.Other duties as assigned. RequirementsThese are the qualifications typically needed to succeed in this position. However, you don’t need to meet every requirement to apply. Education and experienceBachelor’s Degree in Business or other related field. Master’s degree preferred.At least three (3) years direct work experience in business analysis or project management with business analysis focus.Experience in healthcare or managed care environment preferred. Knowledge of:Bilingual skills, particularly Spanish.Personal computers and proficiency in Microsoft Office Suite applications, including Outlook, Word, Excel, Access and PowerPoint.Process/workflow design, root cause analysis, and documentation methodologies.Computer systems technology sufficient to offer solutions to business owner’s challenges. Information systems, business processes, and the key drivers and/or measures of success for the healthcare industry.SQL query development preferred. Ability to:Produce accurate and precise work, detect discrepancies and resolve discrepancies all while meeting deadlines. Demonstrate strong analytical skills and problem solving skills as well as formulate and communicate recommendations for improvement as needed. Demonstrate strong organizational, time management, and project management skills and multi-tasking abilities. Learn new software applications as needed. Establish and maintain effective and cooperative working relationships with HPSM staff and others contacted in the course of the work. Assume responsibility and exercise good judgement in making decisions within the scope of authority of the position. Think and work effectively and creatively under pressure and accurately complete tasks within established times. Prioritize tasks and meet deadlines. Maintain confidentiality. Work cooperatively with others. Work effectively independently as well as part of a team and support team decisions. Communicate effectively, both verbally and in writing.Adapt to changes in requirements/priorities for daily and specialized tasks. Salary and benefitsThe starting salary range is $89,554-$118,659/year, depending on the candidate’s work experience. Excellent benefits package includes:HPSM-paid premiums for employee’s medical, dental and vision coverage (employee pays 10% of each dependent’s premiums)Fully paid life, AD&D and LTD insuranceRetirement plan (HPSM contributes equivalent of 10% of annual compensation)12 paid holidays a year, 12 paid sick days a year and paid vacation starting at 16 days a yearTuition reimbursement planEmployee wellness program It is HPSM's policy to provide equal employment opportunity for all applicants and employees. HPSM does not unlawfully discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable federal, state, or local law. HPSM also prohibits discrimination based on the perception that an applicant or employee has any of those characteristics or is associated with a person who has or is perceived to have any of those characteristics.