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Position: Customer Service Representative
Location: In office located in Fort Lauderdale, FL
Status: Full Time, Contract
Dress code: Business Casual, Casual Fridays
About Us
Hi, my name is Chelsea Simmons, Customer Service/ Verification Manager, and I am looking for a highly motivated Customer Service Representative to join our dynamic Customer Service team at Health Insurance Alliance (HIA) under our team at Allied Service Group (ASG). We are a rapidly growing technology focused Insurance sales company, Our employees maintain a competitive nature and a desire to succeed above all.
Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client’s needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there.
At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered.
The Opportunity
What you bring to the table
Location & Hours
Compensation
Our Customer Service Representative Position position starts at $17.25/ hr. There are plenty of opportunities for advancement during and past your 3 month probationary period.
*For a limited time, we are offering a $300 Signing Bonus to be earned based on meeting KPIs after the first 90 days of employment*
Benefits
The Interview Process
Round 1: Phone screen with Kristen Adams (Manager, Future Agents) and/or Erin Boettger (HR Coordinator)
Round 2: In-person interview with Chelsea Simmons (Department Manager)
> Conduct references and Background check
> Offer
How We Hire
HIA/ ASG is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.
HIA/ ASG is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
HIA/ ASG is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email j.hugh@alliancenationalhealth.com
Full Time
$33k-41k (estimate)
08/17/2023
06/22/2024
The job skills required for Customer Service Representative | Health Insurance Alliance (Call Center) include Customer Service, Call Center, Planning, Attention to Detail, Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative | Health Insurance Alliance (Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative | Health Insurance Alliance (Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative | Health Insurance Alliance (Call Center) positions, which can be used as a reference in future career path planning. As a Customer Service Representative | Health Insurance Alliance (Call Center), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative | Health Insurance Alliance (Call Center). You can explore the career advancement for a Customer Service Representative | Health Insurance Alliance (Call Center) below and select your interested title to get hiring information.