At Health Connect America, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates.
Join a team that can truly make an impact on the lives of others!

At Health Connect America, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningful mental & behavioral health services to our community.

As the Office Manager, you are to provide administrative support to the Program Director, other members of management in the region, and all other direct service providers in the region. The Office Manager may also serve as the region’s receptionist, and train and supervise other administrative clerical staff.

What Will I Be Doing?

• Ensure all administrative support functions for the region are completed according to established timelines and meet HCA quality standards of performance.
• Provide excellent customer services to clients, visitors, applicants and employees by communicating information responding to inquiries, explaining information, fielding any complaints. May serve as the first point of contact in greeting clients, visitors, applicants, and employees and answering regional phone lines. Open, sort, and distribute incoming correspondence, including faxes, and mail.
• Conduct background checks for new hires; and ensure background check results are uploaded in Employees’ EPF (Electronic Personnel File.) in PL (Paylocity/HRIS system). And conduct annual registry background checks on all current employees. Ensure results are uploaded in each employee’s EPF in PL. Ensure employees have current driver’s license, insurance verification in EPF in PL.
• Coordinate and Onboard all new hires ensuring all required documents are uploaded in the Onboarding event and ensure all new hire documents are in New Hire’s Personal documents in the electronic personnel file and titled correctly. Maintain compliant Employee Personnel Files in each employee’s EPF in PL.
• Manage all billing process that are handled at the office level, including verifying insurance, managing and fixing failed activities and failed claims throughout the month. Follow state billing directives from the Revenue Cycle Manager.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software. Provide assistance to assigned Program Director(s) in payroll processing.
• Perform general office duties such as ordering supplies, maintaining records management systems, and maintaining the office in a presentable and organized manner.

QUALIFICATIONS:

• At minimum, a High school education with at least 5 years work experience in an administrative support staff position.
• Associates Degree preferred, and experience in health care/ behavioral health care preferred.
• Must be skilled in computer applications and proficient in all outlook products, including Excel. Excellent customer service and effective communication skills a must.
• Must be organized with the ability to administratively organize others and be able to independently maintain an organized regional office system and maintain confidentiality at all levels. 

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.