Join a team that can truly make an impact on the lives of others!  

At Health Connect America Companies, we are dedicated to making connections happen every day by cultivating growth, belonging, and wellness for our teammates, while providing meaningful mental & behavioral health services to our community.

What will I be doing? 

• Ensure all administrative support functions are completed according to established timelines and meet HCA quality standards of performance.
• Perform general office duties such as ordering supplies, maintaining records management systems, and maintaining the office in a presentable and organized manner.
• Train and supervise other administrative clerical staff.
• Provide excellent customer services to clients, visitors, applicants and employees by communicating information, responding to inquiries, explaining information, fielding any complaints.
• May serve as the first point of contact in greeting clients, visitors, applicants, and employees and answering regional phone lines.
• Manage all billing process that are handled at the office level, including verifying insurance, managing and fixing failed activities and failed claims throughout the month.
• Provide administrative support to Direct Service Providers (DSP) which will include ensuring Intake packets are prepared and available.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
• Assist in training new hires on documentation and required paperwork processes.
• Participate in the PQI process and strategic planning process.
• Perform other duties as assigned to support operations and mission of the Company.

Am I a good Fit?

• Have effective written communication skills with the ability to write effectively in a business and professional manner as appropriate to the audience.
• Must have proficient skills and abilities in computer operations of all Microsoft programs including Word, Excel, Outlook; and have the ability to learn and use other software programs.
• Organization skills with an eye to detail.
• Efficient use of resources [i.e., time, maximizing resources to support administrative functions]
• Maintaining professional relationships with administration, staff, vendors and community agents
• Independent working ability; requiring minimal supervision
• Record keeping, files organization, and compliance with related regulatory bodies.
• Time Management - Managing one's own time effectively and productively.
• Critical Thinking, Oral Comprehension, Written Comprehension, Communication skills a must.

Education Requirements:

• At minimum high school diploma
• Associates Degree in Business or Administrative Support field preferred
• 3 years work experience in an administrative support position, preferably in the medical field.

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.