1 IT Support Specialist Job in UNKNOWN, IN
Health Catalyst is Hiring an IT Support Specialist Near UNKNOWN, IN
- Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
- Analytics: deliver analytic applications & services that generate insight on how to measurably improve
- Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
- Engagement: attract, develop and retain world-class team members by being a best place to work
- Hardware/Software Installation and maintenance
- Basic LAN administration, Administration of clients
- Proactively ensure the highest levels of systems and infrastructure availability
- Installation and OS support – Repair / Re-installation or fresh installation.
- Installation / technical support for Microsoft 365 Apps, email clients and Other Business critical Applications
- Installation and Configuration of Network, LAN Printers and Sharing.
- coordinating hardware repairs with OEM like Lenovo, HP, and Dell on priority.
- Provide technical support for hardware, software, and network issues.
- Maintaining backups and providing solutions for OS problems.
- Providing Internet solutions as per user requirements.
- Configuring Client or Member Server
- Troubleshoot OS and Client application related issues remotely using remote assist tools like windows RDS, Quick Assist.
- Good to have experience on Mac OS/Applications
- Administrator and Working experience with Data Encryption software BitLocker.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Experience with Microsoft 365 and office 365, including Teams, OneDrive.
- Coordinates, diagnoses, and troubleshoots incoming Team Member calls.
- Provides support services to Team Members with technical problems and information technology issues involving desktop, laptop, or network services from local personnel or from employees using network remote access.
- Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Purchasing and imaging of laptops. (reimaging and troubleshooting hardware issues) coordinating repairs.
- Coordinates with team in United States for issues, training, and communication.
- New user onboarding and training.
- Understanding user provisioning, permissions, etc.
- Lifting around 50 lbs.
- Overhead/above shoulder reaching.
- Ability to be mobile.
- Bending, twisting, kneeling, turning/pivoting, balancing, climbing
- Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
- Adhere to and comply with the organizations Acceptable Use Policy.
- Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.
- BS/BA or MS in technology, business, or healthcare-related degree
- A minimum of 2 years of experience in healthcare/technology-related field and required.
Job Summary
Full Time
IT Outsourcing & Consulting
$75k-93k (estimate)
03/25/2024
07/19/2024
healthcatalyst.com
SALT LAKE CITY, UT
200 - 500
2008
DANIEL BURTON
$50M - $200M
IT Outsourcing & Consulting
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About Health Catalyst
Health Catalyst is dedicated to enabling health care organizations to fundamentally improve care by building the most comprehensive and fully integrated suite of healthcare data warehousing and process improvement solutions available. Health Catalyst was formed by a group of healthcare veterans with vast data warehousing and quality improvement experience. Our founders and executives collaborated for nearly a decade to revolutionize clinical process models using analytics. During development, they faced numerous hurdles in the quest to develop a data warehouse that could handle the complexitie...s unique to healthcare data. After determining that the predominant approaches to data modeling werent effective for healthcare data, they discovered the solution, which is now known as the Adaptive Data Architecture. Using a late-binding bus architecture, Catalysts adaptive data model is agile, flexible, and can be implemented in a matter of weeks compared to the months or years traditional approaches require. Today at Health Catalyst, youll work with a team of experts who know that healthcare needs to changeand have made the change it needs a reality. Transforming healthcare is our passion.
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The job skills required for IT Support Specialist include Insight, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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