Please do not call to inquire about application status. Once application is submitted we will contact you if we are interested in setting up an interview.

Job Summary and Mission

This position contributes to Heads’. success by providing legendary customer service to all customers. This role creates the “Heads. Experience” for our customers by providing them with prompt service, quality products, and maintaining a clean and inviting store environment.

Summary of Key Responsibilities

• Promotes the culture, value, and missions of Heads.

• Provides excellent customer service to all guests (skill: communication)

• Able to work under pressure and maintains a calm demeanor at all times (skill: works well under pressure).

• Expertise and knowledge on products sold

• Managing customer satisfaction

• Maintains the store and anticipates the customer’s needs (skill: good planning skills).

• Someone who always arrives at their shift on time and maintains a consistent attendance (skill: punctual).

• Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.

• Is a great multi-tasker and able to perform many different tasks within the store during each shift (skill: multitasker).

• Guiding customers through the selection process

• Friendly and on-brand approach

• Sales goal oriented

Summary of Key Skills

• Strong communication skills.

• Works well under pressure.

• Strong planning skills.

• Punctual.

• Ability to Multitask.

• Strong attention to detail.

• Customer service and restaurant experience is a plus.

Qualifications:

• Must be over the age of 21
• Ability to provide prompt and courteous customer service
• Ability to operate a cash register efficiently and accurately
• Ability to perform general cleaning duties to company standards
• Ability to interpret and apply company policies and procedures
• Excellent verbal and written communication skills
• Ability to work both independently and within a team environment
• Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
• Previous Cannabis Experience & Knowledge

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person