We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis.

We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

If all this sounds like an environment you ll thrive in, then you’re in the right place.

We are looking for a highly talented and self- motivated Technical Lead ArcGIS to join us on our journey in advancing the technological world through innovation and creativity.

Job Title : JDE Techno functional Manufacturing

Position Type : Fulltime

Location : Franklin, NJ

Onsite Only

Salary : 130K 140K

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Job Description

• Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct.
• Resource having techno functional skills to support issues is desirable.
• Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable
• Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities :
• Application testing for all system changes and projects.
• Knowledge transfer and other support related activity.
• Second level support for resolution of service requests.
• Second level support for resolution of system defects
• Key involvement in the resolution of high severity user issues and system defects
• Review and approve root cause analysis, work arounds and support
• Documentation prepared by Support analysts
• Provide guidance and expertise to Support analysts in resolving very complex issues.
• Interact with Business users throughout the lifecycle of the support call from initiation till closure.
• Resolving all JDE level 2 Application Support calls logged thru Help desk
• Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues.
• Own the support tickets pertaining to their respective Modules till closure.
• Provide On call support after business hours for high severity issues.

1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users.

2.) To perform troubleshooting at the ERP and database level

3.) To train and transfer knowledge to the team members.

4.) To administer ERP in production environment

5.) To manage database optimization, back-up and recovery

How You ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best.

Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries.

We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law.

Sumit Chaudhary

Manager Digital Business TAG

HCLTech- Supercharging Progress™

hcltech.com

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Last updated : 2024-05-08