155 Field Service Technician Jobs in Omaha, NE
HCLTech is Hiring a Field Service Technician Near Omaha, NE
Field Service Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness.
Job Description
Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User Access and Exit controls.
Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.
Answer calls & Chats and ensure resolution is provided on First call to improve FCR and Customer satisfaction
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Schedule:
- Monday to Friday
- Night shift
- Overtime
Work setting:
- In-person
- Warehouse
Ability to Relocate:
- Omaha, NE: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$53k-69k (estimate)
03/06/2024
07/05/2024
The job skills required for Field Service Technician include Field Service, Customer Service, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
