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Job Summary: The JR. Deskside Support will provide comprehensive technical support services to the client’s campus based personnel.
Under general supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout life cycle of a ticket. Resolves basic to intermediate computer software and hardware problems by applying trouble-shooting and problem-solving skills. Installs and configures company standard applications. Supports key service-level goals including response time and end-user satisfaction.
Principal Responsibilities: (Essential Function):
Job Requirements Education/Experience
Skills
Competencies
Working Relationships
HCL Tech is an Equal Opportunity Employer - EOE, M/F, D/V.
https://www.hcltech.com/candidate-privacy-notice
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
Schedule:
Education:
Experience:
License/Certification:
Ability to Relocate:
Work Location: In person
Full Time
$50k-62k (estimate)
04/14/2024
04/26/2024