Full Time | IT Outsourcing & Consulting3 Months Ago
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HCL Technologies is Hiring a SENIOR MANAGER Near Brazil, IN
Responsibilities & Qualifications Responsibilities The role of Network Solutioning is ownership, management, and delivery of network infrastructure requests throughout their lifecycle. The scope covers all aspects of Data networking including traditional Data requests, Security, Contact Centers, WLAN, IPT, and may include involvement in critical global requests in addition to regionally specific. The role is responsible for understanding and addressing business requirements, building solutions which comply with customer standards and working with in-house resources, CSR - Stable teams, outsourced teams and vendors to ensure cost-effective and on-time delivery of solutions that meet business partner s requirements. The role will also be responsible for effective communication with business partners and stakeholders. When required, the role may become involved with operational support related to the delivered solution. Technology Knowledge i. Cisco, Fortinet Firewalls ii. Bluecoat Proxy iii. Juniper SSL Accelerator iv. WLAN - Cisco ISE v. Network Analysis - Gigamon vi. Cisco, Sourcefire IDS Qualifications I. Must have 8 years experience with managing perimeter security solutions including firewall, VPN, proxy, NAC & Network Analytics solutions II. Should be able to manage and troubleshoot firewall, VPN, proxy &, NAC solutions in large and complex environment III. Should have working experience on Fortigate and Cisco Firepower Firewall solutions, Blue Coat Proxies, Cisco ISE, Juniper SSL VPN and Gigamon Network Analytics. IV. Should be able to work on design & architecture on Firewalls, Proxies, VPN, NAC and other security solutions. V. Experience on Skybox security policy would be an advantage. VI. Advanced knowledge of Firewall platforms running routing protocols and next gen features. VII. Strong understanding of general networking & Design, Packet Analysis, OSI model etc. VIII. Investigate and Assist in escalated issues on customer s network and IT estates. IX. Good hands-on exposure on troubleshooting & root cause analysis X. Must have expertise in defining Standard Operating Procedures XI. Should be able to present solutions & reports to customer. XII. Must have expertise in Remote Infrastructure management for network and information security XIII. Should be able to manage day to day activity of managing perimeter security devices XIV. Good Experience of Native cloud security on Azure / AWS XV. Engineer solutions for complex security challenges through detail analysis.
Primary Skill Set: Firewall, Proxy, NAC, IDS, IPS &VPN (Cisco, Fortigate, Bluecoat, Juniper Pulse, Cisco ISE) Secondary Skill set: Network and Security Analytics (Gigamon), Skybox I. Communicate and manage client needs and expectations II. Should be able to manage team. III. Should have B.Tech. / MCA degree IV. Minimum 10 years of overall experience V. Works well in a team environment and independently VI. Strong analytical and problem-solving skills VII. Excellent listening, verbal and technical writing skills VIII. CISSP Certification is preferred. IX. CCIE Security, CCNP Security certifications preferred X. Cisco, Bluecoat, Fortinet, Gigamon & Juniper certifications preferred Soft Skills i. Excellent communication and conversation skills (Verbal and Written) ii. Good documentation skills iii. Should have excellent customer handling skills iv. Able to handle high pressure situations v. High level of acceptance vi. Can drive HCL s value and its methodology Certifications - ITIL v3 - CCIE (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value addin